Hey fellow Tablonians, would appreciate any insight you might have to offer:
- Internet router: verizon fios “quantum gateway”
- 1 tablo (4 tuner, 2.2.2) connected to router via ethernet
- Roku A: Roku 3 connected to router via wifi from another room
- Roku B: Roku LT connected to router via wifi 1 foot from router
Almost every day when I get home from work in the evening my lovely wife says to me in frustration, “The tablo’s not working again!” She then demonstrates that she’s able to open the tablo channel on the roku (roku A), go to the guide (live tv), select a show, see the show description, then select “Watch.” The screen goes black for a second as if it’s about to load live playback, but then immediately jumps back to the show description screen. She then tries again: same. Tries with a different channel: same result.
I wonder if it’s a wifi issue - perhaps the roku is struggling to get a solid connection to the router… so I load up Netflix and Amazon Video on the same roku and try playing something - works flawlessly.
I then try Roku B which is in the same room as the tablo & router: it too can’t play live TV from the tablo but plays Netflix/Amazon fine (telling me the connection works).
I unplug the Tablo, wait a few seconds, then plug it back in. I let it finish booting, then retry the tablo on both Rokus (plural: Rokai?) and everything works great for the rest of the evening.
So for the past several weeks we’ve been operating under the requirement of a daily reboot of the tablo in order for it to work correctly. This isn’t the end of the world, but this also seems like a less than optimal customer experience.