Tablo Remote access through Starlink, Tailscale, Raspbi Pi

Support & Troubleshooting
1

I know this topic has been covered before but cannot seem to get it to work. Tablo is no longer available remotely which is the reason we invested in the box years ago since cutting our cord. We recently changed our IP provider to Starlink, which we know uses CGNAT and different protocol than port forwarding. I have read from many users that a solid work around for many users is Tailscale. I have gotten Tailscale to work remotely reaching my NAS home servers, but cannot seem to set up remotely reaching the Tablo.
Here is our setup…
Starlink > Raspberry Pi 3 set up as an exit node and subnet router (same IP address / range the Tablo is running) running Tailscale. I have read success for other users going through this process. We have not been successful.
Tablo Device: 2.2.42
HTML Application: 1.9.9 build 227
Host Application: 1.909.227
Server host: 192.168.1.***

I feel like something in the exit node, subnet routing might not be right in our setup. What IP address should the RP subnet be? It is set up now to be 192.168.1.0/24. If not right, what should the IP be? The IP of the Tablo? IP of the PI? IP of Starlink?? And when those settings are right should we be able to access the Tablo just by opening the app? Or is access to the Tablo remotely another way for this Tailscale setup?? As I understand it, the Tablo should run as if on the LAN just by opening the app because of the exit node/subnet router. (Should both the exit node and subnet router be set up in Tailscale to accommodate the Tablo? Or one or the other but not both??)

Any help would be greatly appreciated.

2

This is curious.

We’ve discussed it with our team and would like to get the logs on your Tablo. If you would, contact support https://tablotv.com/support/#contact and then DM us the ticket number you get.

3

Thank you for your response.

I submitted a “request” for customer support via https://tablotv.com/support/#contact and received an automated response without a tkt number.

"Thank you for confirming that you are using a black (legacy) Tablo. Unfortunately, the Tablo Connect feature, which allows for remote access, is not compatible with the Starlink network due to its use of CGNAT (Carrier-Grade NAT). This prevents the necessary port forwarding required for Tablo Connect to function properly.

While Tailscale can be used to create a VPN-like connection, it may not fully support all the functionalities needed for remote access to your Tablo. You might need to explore other VPN solutions or network configurations that can bypass CGNAT.

If you have any further questions or need additional assistance, please let me know.

Thanks,
Tablo"

Any other suggestions?? I can bypass CGNAT to reach my home NAS servers with Tailscale. And I have read other postings of success remotely accessing the Tablo in similar configurations. As I understand it, using Tailscale should allow my remote device to access my home network as if it were local / LAN. So I shouldn’t need to use the “remote access” functionality of the Tablo.

I am certainly happy to provide more information.