Hi Tablo Users,
I have been successful using my Quad Tablo OTA DVR since purchasing it in May’19. Thus far it has been a great purchase. This past Sunday, I tried watching “Live TV” and got message that the input signal was week. Note that I have a "Direct ClearStream 4MAX TV Antenna with a 70 mile range that is located in the 2nd floor attic. My Tablo is the only thing connected to it in a room downstairs… there are no splitters in the path.
I connected the coax from the OTA cable to my HDTV and was able to tune all of the local DFW channels (and watch them). I also purchased a meter to measure the signal strength at the end of the coax cable (that connects to the Tablo). The incoming signal pegs the meter indicating full strength.
I filed a support ticket with Tablo ( Request [#70963]) which suggested I put the Tablo in “heartbeat” mode so the engineer could access it. I’ve had my Tablo in heartbeat mode for the last 4 days but no response from Tablo.
Based on my testing, it appears that my Tablo is not processing the incoming signal. I can still watch the previously recorded shows so it does have limited functionality.
Any thoughts from other users… I’m headed down the path of the factory reset if I don’t hear back from Tablo. At this point, it’s pretty much DOA.