Tablo Quad does not recognize hard drive moved from Tablo Dual

I received my new Quad this week to replace my Dual. Followed install directions and moved the hard drive from Dual to Quad. Unfortunately none of the recordings can be recognized by the Quad. When I go to “Tablo” on Quad it does show what memory is being used and available so programs are there. When I go to recordings, nothing shows up. Not sure what I did or am doing wrong. It does record new programs and plays them back but would like to retrieve some older recordings
Thanks very much.
I have sent Tablo support an email which was received but not yet answered.
B. Wood

A post was merged into an existing topic: Upgrading from DUAL to QUAD