Tablo Exits out Randomly Watching Recorded Show - Roku

Hi trying to get the focus back on the problem as CJcox described we are talking about 2 different issues. The one that we need help with is as the thread described Tablo drops you Randomly while you are watching a RECORDED Show. Thank you all for your help.

Agreed. This evening I could not get thru the Network news. Probably close to 60 drops back to ā€œwatch ā€¦ deleteā€ then OK and resume. Gave up and came back 30 minutes later and went through the program without a problem. It is pretty clear that it is a Roku 3 problem. Do others have this problem?

The good news is they found a way to just tune a channel when watching on Roku. Itā€™s being tested nowā€¦just not sure of when they plan to release it as public.

But I had the problem that this thread refers to happen even before the Roku update. For me though itā€™s not consistent, just frustrating.

Yes indeed, I have this problem and am convinced it is a Roku problem. I have the Roku 3, on 7.1 something, and this 7.1 update is pretty naff.

I have seen this problem both while watching recordings and live. I have watched some 60 minute shows without a problem and sometimes with 3-4 interruptions. I once replayed a recording that had multiple interruptions and had no interruptions the second timeā€¦

And for everyone who says itā€™s very annoying, you are spot on!

Iā€™m tired of Tablo always something wrong with this stupid thing. I told support I still cant get fox channel after after telling them two months ago even though it works when I change to view on regular antenna. Time to get Tivo and leave this piece of junk behind!.

Before 7.1 you could tune to a channel (and it stay ) by pressing the play button on the Roku remote rather than using ā€œokā€ā€¦

I donā€™t want to record everything and I canā€™t predict when I may be interrupted while watching live Tv.

Just to clarify, I have no need to only watch items that are set to record, I have no need to run an antenna directly to the TV.

I am very happy with live tv over Tablo (when it works as Tablo has designed it to). I have been for over a year now.

The problem I am having doesnā€™t justify a work around, it just needs Roku to fix what THEY broke.

Yes, I have this problem. Random returns to the ā€œWatch/Deleteā€ screen. Happens multiple times per hour. Sometimes the show is being recorded (and watched live), sometimes itā€™s not. Patience with the Tablo in the household is running thin at this point.

For the first time Iā€™m not one having the issue with Tablo/Roku. Iā€™ll check versions tonight to make sure I am on the latest release.

We exclusively use the OK button to play recordings, are any of you who experience this using the play button? I know it sounds crazy that the button used to start a recording could be the cause, but this combination of devices has had weird stuff happen in the year and half Iā€™ve owned it.

I think I have found a solution. At least for me. I went to the Roku support site to let the know of our discussion here. There was a note that many display problems can be solved by resetting Roku. Pull the power cord out of the Roku for about two seconds then plug back in. I did that to my Roku 3 late last night. I then watched a 30 minute recorded program and there were no problems. This afternoon I have watched 4 thirty minute recorded programs. No problem. It appears that I am OK now. I am keeping my fingers crossed.

@sowdman

I was just about to post this same solutionā€¦

Didnā€™t see it on the ROKU site, just did a trial and error fix.

Restarting my ROKU 4, solved this problem.

The bouncing out of a recorded show to the guide, happened several days ago, hasnā€™t happened since.

Chas

its a temporary fix, at least for me on my main Roku 4ā€¦

I have had to reboot it every 2-3 days due to a bug 7.1 introduced for Netflix. Just like that bug, the Tablo bug comes back as wellā€¦

The reboot does seem to help for a while though.

Soā€¦ reboot the Roku. Conclusion, family says the problem is worse than ever. My daughter has given up entirely on the Tablo which bounced her out no fewer than 7 times this evening watching DWTS. Sometimes you could resume and it would remember, but most of the time it would go back to the beginning of the show. She has requested a pull using SurLaTablo to the Plexā€¦ Plex isnā€™t giving us any problems. Tablo? Hello? I think this problem needs to be looked at seriously. I know itā€™s easy to blame Rokuā€¦ and they might be to blame, but the thing is, I believe that nobody knows and so neither party is actively working towards a fix. Like I said, Plex on Roku isnā€™t showing any signs of problemsā€¦

Fix? Needs to at least be acknowledgedā€¦ but patience is wearing quite thin. This could lead to the end of Tablo at least for us. Come on folks!!!

@cjcox - We realize this is frustrating. Several folks here in the office who use Roku at home are noticing this as well. Unfortunately there isnā€™t much we can do to code around Roku firmware as we are only allowed a very small sandbox to play in when it comes to that platform.

The best thing to do is for everyone experiencing this to place their own ticket with Roku support. We will work with the contacts we have at Roku as well.

1 Like

:slight_smile: Funny and sad at the same timeā€¦ shakes head and sighsā€¦

I thought we had skipped this until last nightā€¦ Happened for the first time and then again. Count me in as well. I will try the reboot, but will also open a ticket with roku.

Reboot doesnā€™t seem to help anymore, and now happening on multiple channels (not just Tablo).

REALLY not happy! :rage:

Opened 3 tickets with Roku, 2 for my two accounts and one for my parents having the same issue.

What devices are you rebooting? Not a techy here but multiple channels could suggests a networking problem or the unhappy result of Rokuā€™s latest update.

Itā€™s the latest 7.1 software, was stated above that a reboot of the Roku seems to improve it. I thought it was as well but not last night.

It does correct my Netflix issues that 7.1 brought but no help on getting booted out of video streams.

I havenā€™t had this issue yet on my original Roku 3 boxes. Both of my boxes were rebooted this week for other issues, so that may have helped.