Tablo does not recognize hard drive

Support & Troubleshooting
1

I just got a 4 tuner Tablo last week and really like it. Trying to add a hard drive so I can record programs. I attached a WD Elements hard drive to the Tablo box. When I go to the TABLO page of the Roku app it shows “no hard drive connected”. I had previously tried a WD My Passport hard drive with the same results. What do I need to do so the Tablo will recognize that a hard drive is connected? I would appreciate any suggestions.

Thanks…

2
  1. Power off your Tablo by unplugging the power cord.
  2. Connect the USB HDD.
  3. Power on the Tablo.
  4. Connect to your Tablo using the Tablo app on a smartphone or tablet (iPhone or iPad for example), then see if it asks you to format the HDD. Do not use the Roku.
1 Like
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That worked!!! Thanks

1 Like
4

No problem.

Which drive did you use?

The WD Elements of WD My Passport?

5

The WD Elements. 2TB of storage.

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That’s the drive I’v been using for a long time now. Coming up on 3 years next spring. Plenty of storage for my needs, and still working great.

7

I’ve recorded a few programs using the WD Elements hard drive and have noticed during playback that the video is breaking up. Is there a setting that can be changed to eliminate this?

8

What you are describing is likely pixelation of the video. This is generally caused by weak / poor OTA signal. You’ll need a preamp at the OTA antenna or a bigger antenna.

If you are seeing this issue on ALL channels then it could be do to the hard drive. I’d replace the hard drive then.

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