This one is a Quad with the 1 terabyte internal harddrive.
The installation was easy, the first time out of three tries i didn’t have to do port forwarding.
The isp and router are Xfinity and XB7 respectively. The Tablo is hardwired to the modem.
Remote access is via firesticks.
When it’s working it works great! Problem is when you disconnect one of the other locations sometimes this one doesn’t show up. It’s usually there but it will routinely disappear for several hours and then be back for a day or 2
We even had it just go away while we were watching it once.
Also have a slingbox at the locarion. When the Tablo goes away the slingbox still works so it’s not internet failure
Resetting the Tablo has fixed the problem but mostly it just comes back with no action taken.
Anybody have a similar experience? Have any ideas? Maybe set static ip address? Just hoping somebody has a fix before i start trying things at random.
Supposedly the “XB7” can be two different models, see below for the manuals. They should tell you how to setup DHCP reservation and port forwarding. Actually those manuals are pretty useless, if you want more help please let us know the actual model number of your combo modem + router.
Yes, the Tablo in question intermittently doesn’t show up on the devices to connect to list.
And it disappeared again last night.
It’s going to be awhile before I can go to that location and mess with the router. I would be OK trying walk my brother thru a DHCP reservation, but disabling UNP&P, port forwarding, and static IP setting are a lot to ask from technically challenged people (I include myself).
And it doesn’t seem absolutely certain all of this is needed. And frequently even with the documentation the routers don’t behave as expected, or give error messages that apparently are erroneous.
I guess it was too much to hope that the Tablo would just work for once and not have to mess with router settings.
Please don’t interpret this as me being ungrateful. I appreciate the help.
This might not be a router problem then. If when it appears in the list you can connect to it then maybe it’s a Fire TV app problem.
You have 3 Tablo units paired to the Fire TV? When the specific Tablo doesn’t appear on the list do you have another device such as an iPhone or smartphone to see if you can connect to it?
The 1st time the box no showed I asked my brother to reset it. It immediately reappeared on the available list. After that it disappeared again late at night. I was going to ask him to reset the next morning but it came back by itself.
The 1st Tablo at my son’s house was port forwarded and has been rock solid since late last year. The reason I bought 2 more (these are all replacements for soon to be discontinued slingboxes) and upgraded my son’s from a Dual to a Quad.
The 2nd Tablo at my sister’s was port forwarded (and what a pain that was) and it’s been rock solid, or was, for about a month. I can still connect, that’s never been a problem, but the performance has significantly degraded the last 2 weeks. I am hoping there’s a simple fix for that, resetting, rebooting modem, but circumstances are not currently optimal to ask her to do things right now. But, I’ll be visiting her on the 11th.
This 3rd Tablo didn’t need port forwarding. It just worked. I couldn’t believe it. But it stopped working, or at least being available, a couple of weeks on. A power failure at my brother’s house apparently brought it back to life. And then resetting brought it back pretty definitively a second time. Since then I haven’t been able to sit and watch to see if it comes back by resetting the Tablo, because it comes back by itself. Seems to know when my brother isn’t there or is in bed, and then restores itself so we can’t see the effect of resetting it when he is.
It (number 3) works so well and for reasonably long periods that I might put an internet remote access power switch on it. If I was positive that would work forever I’d go ahead and send my brother that device. They’re easy to set up. That would be preferable to trying to talk my brother thru router settings via phone (blind leading the blind).
None the less, my intuition is this has to be a router problem. But I’ve been wrong before.
It “just worked” cause the Tablo automatically configured the port forwarding on the ISP modem / router through UPnP. This is why I suggested turning off UPnP and doing the port forwarding manually - and yes I get you’ll have to wait to go there and do it yourself.
It could be the Fire TV app wasn’t really designed to connect to 3 different Tablos remotely so that’s why it comes and goes from the list. If the port forwarding was broken on the router for the 3rd Tablo, it should still show up on the list on the Fire TV and when you try to connect to it, it just doesn’t let you connect.