Tablo 4th Gen versus Roku -- success stories?

I guess I am not asking the right questions. In a very complex TV household, 8+ tvs and various phones/tablets. The family needs the Roku interface because of familiarity. I can verify that my Tablo 4th gen 2-tuner works successfully with android phones (2), Sanyo smart tvs (2), FireTV stick (for testing). We have an Eero mesh network which does not seem to cause any problems.

Various failures on various models of Roku sticks - not consistent - mostly just crashes the Roku TabloTV app when trying to access ā€œliveā€ channels. (Plus some interestingly odd mismatches on playbacks - like picture placed in UL quarter of screen on one episode, fine on another).

What I would like to hear from ANYBODY is a success story of Roku stick (MODEL NUMBER please) with Tablo 4th Gen. I define a success story as no major glitches on live channels and recording setup and playbacks.

I realize that a forum is a place to air problems and look for solutions, but there must be some customers who are experiencing no issues.

TIA - Howard

You have to define success. I donā€™t use the home menu or watch linear TV(Live TV menu). Just record and watch - it is a DVR.

It seems to work with my ultraā€™s(no sticks) even the 2013 ultra 4200, 2015 4210, and the ultra 4660. Iā€™m waiting for the next super roku app release to exercise the gen 4 again.

Just setup two older TVs with Roku Streaming Stick 4K (SKU# 3820R2), works great.

Thanks - Iā€™ve learned a lot today - carefully going to each tv and doing tests on each

Roku 3820x ā€“ 2 places works fine
Roku 3810x ā€“ 2 places works fine
Roku 3800x ā€“ 1 place - TabloTV app installs, but wont run - just drops back to Roku menu

BIGGEST takeaway - MAKE SURE THAT THE ROKU USB POWER IS SUFFICIENT. On 2 different older tvs, trying to use the USB connector on the back of the tv for power for the Roku made Tablo app glitch or fail. Oddly, the regular Roku streaming seemed OK.

one oddity was on a single Sony tv, playback of a recorded show that played fine on all the other Rokus showed up as a small (1/4) image in the UL corner of the screen. My suspicion is that it is a setting on that tv - like 720/1080 interlaced or not. Someday I may look into it further.

Conclusion for the day, at least, is that the Roku 3820 and 3810 act properly.and play nice with the Tablo 4th gen. I will have to check over the next few days to see that they all behave.

Interesting dayā€¦

Iā€™ve been using the Tablo TV software successfully for months now. I have 2 Roku Streaming Stick+ (3810X) and one Roku G852X (65" Roku Plus Series). In both cases with the Streaming Stick+, the power is connected into the wall and doesnā€™t use the USB port on the TV.

On the downstairs TV, I rarely (1-2 times per month) will get the OTA signal to buffer. In addition, a couple of times I have seen the QR page where my TV says it canā€™t see the Tablo on the network even though I can see in my Eero app that the Tablo is on my network. However, if Iā€™m patient, the message tends to go away after maybe a minute.

I donā€™t want to dwell on the few problems Iā€™ve seen. Mostly, I turn on the Tablo app and it just works. Since itā€™s connected via WiFi (the Ethernet connection isnā€™t good in the room with the Tablo and antenna), switching channels isnā€™t instantaneous like youā€™d expect with a device directly connected to the TV.

Iā€™m upgrading the downstairs Roku to the Streaming Stick 4K because weā€™re using the downstairs TV more than I anticipated and Iā€™m hoping for a bit better WiFi performance with the upgraded Streaming Stick 4K. I only use the stick devices because I want to hide the Roku behind the TV.

I havenā€™t seen the crashes that others have described here. With earlier versions of the Roku app, I think the Tablo software did crash. However, I only see a few irritations now (the fact that the app occasionally wonā€™t see the Tablo on the network and hitting back to the guide takes you to the top of the guide instead of leaving it at the channel you were last watching).

Iā€™m not saying that other people arenā€™t having problems. Except very early on, that hasnā€™t been the case for me. Since I only wanted Tablo to either watch live network programming or record network shows, itā€™s worked perfectly for us. We use streaming services for a lot of our TV watching so the Tablo isnā€™t in constant use.

Bob C

I am making progress (100% negative progress still counts as progress). After having on and off success with various Roku devices and the Tablo 4thGen 2-tuner, I have now gotten to ZERO working Roku sticks (some brand new) on either the 2-tuner or 4-tuner Tablo. All of my alternative devices still work consistently ā€“ RokuTV, FireTV Stick, Android phone and Samsung smart tv.

ā€œNot workingā€ is defined as TabloTV app installs, executes and finds my Tablo. Each can play back pre-recorded Tablo shows. All can see the guide screen on ā€œLiveā€, but clicking down to an actual guide channel causes the TabloTV app to crash to the Roku home screen. Over the last week I have had occasional successes (maybe 50% at times) with Roku sticks, but yesterday and today it is 100% fail.

A suggestion has been made to ā€œclear cacheā€ on the Roku sticks, but the new out-of-the-box ones should not immediately fail ā€“ I will track this down and try it.

My home wifi is an Eero-based mesh network. Seems fine up to now for all other purposes, but I will have to examine further. Other than the wifi - the problem seems well defined. MY Roku sticks and the TabloTV app do not play nice with the Tablo puck. I cannot account for the decline in successes for the two to talk, but 50% declining to 0% seems significant. It is not obvious to me how the situation could deteriorate - I would have thought ā€œwork/not workā€.

I am going to try relocating the antenna and puck down to the room with the main wifi hub. Not at all sure how using the ethernet connection might affect things - one quick try on the Tablo setup got nowhere.

just to throw this outā€¦ This is an internal client to client wireless transfer. It also uncompressed video.

The wireless bridge on your Eeroā€™s has to be really strong to carry this data. Have you tried to confirm you have good wireless signal where the Roku sits? Download inSSIDer on your laptop to check. The wireless card is way smaller than your laptop wireless card too.

I thought that the issue with TabloTV crashing to Home Screen on Roku was a current 0.8.700 version that others have also mentionedā€¦ and forgive me for not digging through the thread.

IDK how often this is happening to you or how youā€™re testing this ā€“ nor do I know how youā€™re duplicating this or if the same steps are involved every time this happens. Regardless, IDK that I would call this a fail. If everything works but scrolling through the guideā€¦ yeah, somethingā€™s defintely going on! I know that for most of the past year youā€™ve had slow down your button presses and scrolls on Roku devices.

Iā€™m willing to check this out, but the 3x Iā€™ve been in the app I havenā€™t had this issue. TBH, without knowing what youā€™re doing so that I can replicate your concern, Iā€™m not going to pull my Roku out of the junk drawer. If you have more information Iā€™d love to try this.

Might it have to do with the number of channels selected in the channel list.

And here is my example. I have a 2-tuner(which shouldnā€™t make a difference). But I only have 63 channels selected. The same thing happens when I use both the 2013 ultra 4200 or the 2018 4660. Even though the 4200 has half the memory.

I can enter the Live TV menu and the grid is populated. But on both devices if I single channel down using the d-pad to channel 60 in the list I can see the grid entries for channels 61-63. But if I use the d-pad down to try to advance to channel number 61 it blows out of the app.

@HNRSoftware

My setup consists of:
Roku Streaming Stick 4K 3820R2 running 13.1.4 build 1510-E6
Roku Smart Soundbar 9101X running 13.1.4 build 1512-95
Roku Streaming Stick+ 3810X running 13.1.4 build 1512-50
Roku Ultra 4660X running 13.1.4 build 1512-46

All have Tablo app 0.8.700 on each Roku device.

I use an eero 6E Pro mesh network with 2 nodes.

I have a 4th Gen Tablo 4-tuner that is ethernet connected to the eero gateway through a 5-port 1Gb switch.

I check my network almost daily to ensure the Roku devices are on the 5Ghz band.

I donā€™t wish to jinx myself, but I have not experienced any of the issues described. I can scroll through the live guide all the way through the FAST channels to the bottom and back to the top by just holding the d-pad down (or up) button. Never has it booted me back to Roku menu. Iā€™ve tested this both in the early morning (6am hour) and in the evening (8 or 9pm hour). I have rarely experienced while watching live TV (I think twice) that the Soundbar restarted and I found out that others in my house were not gracefully exiting other apps (YouTube, Netflix, etc.) and just pressing the home button so I believe the Roku ran out of available memory.

Iā€™m hopeful future updates do not break this streak! :slight_smile:

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Three more responses - all interesting. Your Eero one is most interesting.

Testing this morning - moved the Tablo from upstairs down to my office. I had thought the small indoor antenna really needed the upstairs location, but downstairs a rescan brings in a very similar set of stations. The office has the best wifi.

Interestingly, the tv in the office now can handle the Tablo live tv correctly without crashing. Also interestingly, tvs with Roku sticks in other rooms that are being served by the Eero network still fail.

Just to be clear - all the other tvs in the house are getting their streaming through the same Eero network, and none of them have had significant problems over several years. My Tablo problem ONLY occurs with Roku sticks - no problems even on a cheap RokuTV upstairs off in a corner.

This definitely suggests that the wifi is the problem. Not sure what tools to use to analyse home wifi. Android phone app shows lots of signals (maybe too many Eeros). Up to now, my network concerns were tested by running SpeakEasy speed test on a laptop and seeing what data rates I get. This Tablo/Roku is the first issue in 5 years that points to the wifi network - so Iā€™ve never really looked hard at it.

To zippy - the Tablo finds about 35-40 channels before it goes and adds all the streaming stuff. For all of my testing (and eventual use) I cut this back to 6-7 channels ā€“ local ABC/NBC/CBS/FOX and a couple of oddballs like ā€œcometā€. Still canā€™t figure out why the antenna wonā€™t pick up PBS - apparently all of Portland TV uses a single hill about 15 miles away. PBS should be no different than the rest - but, this is a cheap indoor antenna.

Internet speed test just flows from the device out the WAN port on the Eero router. This is a internal client to client wireless transfer. With uncompressed video.

You can download WiFi Analyzer APP on your Android Phone and check for your SSID and the signal levels. Anything below -73 is the start of low signal on either band.

You could enable airtime fairness if that option is available on the Eero.

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Thanks - not to display my ignorance too much, but what does it mean to check that your Rokus are on the 5Ghz band? Is there a setting for that buried somewhere.

We have a large house with some pretty serious internal walls. 6E Pro, 4 beacons another Pro and one just identified ā€œeeroā€. I think this is because when we combined two households, I just stuck in all of the little guys. No clue as to what I really should have done.

I donā€™t think I have run the Eero ā€œhealth checkā€ if years. Just ran it and it says ā€œLooks like some of your Eeros donā€™t have a great connectionā€, and suggests moving them closer to healthy ones, but doesnā€™t seem to say which are the healthy ones. A couple of the little green antenna symbols just have 2 bars instead of 3, but this is just a guess.

To check which network band youā€™re on in your roku, go to your network settings and in the about Network section itā€™ll show you what channel number youā€™re on.

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OKā€¦ what does ā€œwireless channel 149ā€ mean? three other Rokus say ā€œwireless channel 40ā€ FWIW, the 149 is the one that works correctly with Tablo

Bro, for real. It takes more time and energy for you to type this stuff up to ask me than to search for it yourself! I love helping people out but come onā€¦ ya gotta do some of this yourself!

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I check because the eero 6E pro supports DFS wireless channels and Roku devices donā€™t support DFS.
I check the Rokus in the eero app and see whether it is connected to the 2.4Ghz band or the 5Ghz band.
Channel 149 and channel 40 are not DFS channels so your Rokus are probably on the 5Ghz band.

You should follow @KimchiGUN advise and check your internal wireless network signal levels. You could have an incredibly noisy 5Ghz frequency going on in your house.

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And there are a ton of macOS/windoze/android/iOS apps to help you find the proper channel for your router. Or at least show you which ones are the noisiest.

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Unfortunately, one bad thing about Eero is you are unable to select what channel it uses. Thatā€™s why I check to make sure it didnā€™t ā€˜flipā€™ to a DFS channel. I alleviate this a bit by using an Echo Dot that Eero supports as a wifi extender which I think keeps it from using a DFS channel. There are no devices that connect through it but because it is part of the mesh it keeps it from using DFS channels. The Echo Dot only supports 5Ghz as well in case something does connect to it.

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Sighā€¦ Of course you are right. My trouble is that I donā€™t know precisely what it is that I donā€™t know. I have enough vocabulary to be dangerous. I now suspect that I donā€™t have my Eero network set up at all correctly. Not sure how far back I need to go. I was expecting this project to be about OTA antennas and Tablo DVR. It has turned into much moreā€¦ But, I need to learn some of this stuff.

I am sure you are right also that my 5G bands are way clogged. I remember using the android wifi signal app a couple of years ago, and this looks a lot more ā€œbusyā€.