Strange Audio Issue Roku/Gen4 - SOLVED

Live programs play audio and video just fine, but recordings play without sound using my Roku 3600X. Other devices (iPad, other Roku) work fine. Is there a known incompatibility with Tablo and this particular Roku?

Thanks,
Ken

Do you have Audio Compatibility Mode (ACM) turned on?

Yes.

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I remember when I first installed my 4th gen Sept of 2023 I was either not getting sound or no picture with my Roku Ultras. I played around with different combinations of video and audio settings in Roku and got it to work. Then later after an update, I think I had to change them again. And I think there were “advanced” settings I played with as well. I no longer use Roku but not just because of Tablo.

I would consider getting a newer Roku based on this: The Roku Streaming Stick (model 3600X), released in 2016, It runs on the Roku OS, though it is considered a legacy device.

Yup. I invested in a new HD stick and it works just fine with both live and recorded content. Thanks for the suggestion.

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