Quick question: I had a new antenna installed today and did a channel scan and now get a lot more channels, some from over 50 miles away. Most channels have the detailed guide, listing the current and upcoming shows. However, four channels don’t; it’s just blank with the diagonally striped grey line. All are over 30 miles away, with one in Canada.
It might mean that Tablo’s guide provider doesn’t have those stations associated with your zip code, so it’s not providing data for them. Create a support ticket with the info (zip code and channel info) so they can look into it.
If you click on the word ‘ticket’ you’ll get taken to the relevant page where you can enter details that will generate a trouble ticket with our support gurus.