Samsung TV - Tablo frequently just spins, and spins, and spins

Whether or not it works properly on your phone or mobile device is a valuable troubleshooting step.

I’d like to update my response in this forum based upon some additional reading that points to a Samsung issue that is well known and that we’ve experienced on our TV. Slow app loading is something that has been an issue for us and I just found a great article that points to Samsung TV limited memory and memory management. Temp files, unused apps accumulates over time and start limiting the amount of memory available and creates ā€œmemory swappingā€ which shows up as ā€œspinningā€ on the screen. This article is a good one that I found to help fix this. Before I give up on Tablo, I’m going to work on my Samsung to free up memory and see if this helps eliminate the buffering issue.

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See below, and yes, I’ll check this too.

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I think you’ll be happy with the Tablo once you work through this issue. And, TV network wifi connections can be problematic because the internal wifi board is surrounded by a large metal box and you don’t know where on the set it is to maximize its placement.

I think you’re onto some good info on the Samsung. We have one and, while we love the picture, we’re not too jazzed about the OS (ours is the slightly older Tizen 5 or 6 which, BTW, has never been updated). We prefer using the Fire TV Stick b/c it’s 4K and Wifi6.

Thanks for the encouragement (I needed a bit of it). I’m pretty confident in my Wifi for the TV and I have my router set for streaming priority QoS. I do have a couple Fire TV Sticks that I have used, but we really like the ability to have ONE remote - fewer moving parts. That said, if I can’t get Samsung’s performance improved, I might just stick one on…

Given all the functionality of the Tablo, why not try a streaming stick/box that is known to work well with it (eg firestick, Onn, etc). Yes, seems a bit of a stretch when you already have a ā€œsmartā€ TV but it appears the Samsung has some ā€œdumbā€ issues remaining to be resolved!

Thanks, I’d prefer to get the Samsung working better and I think I now know the main issue - over time it accumulates temp files that slow down app start up and operation. I have two firesticks already and that might be an option, however, my wife and I really like the convenience of everything with one control - we’re so done swapping multiple remotes to run things. It is a fall back if I can’t get the Samsung working well with Tablo.

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When you are done watching, do you exit out of the tablo app, or do you just turn the tv off? If you use the back button until it asks you if you want to exit the Tablo, it has a chance to empty any temp files.

As for remotes, have you tried a universal remote? I have been using a Logitech Harmony remote for ~15 years, going through 3 TVs, several Rokus and I don’t know how many Bluray/dvd players and it worked fine with all of them. Unfortunately, they discontinued the version that I use, so before they disappeared, I bought a new one, so when this one finally gives up the ghost, I’ll have a backup.