Roku stream bar not playing recordings

Hi I just got a roku stream bar which works nicely with everything except Tablo.

The app installs and looks like it works. It loads the guide and will play live TV and even show my recordings in my library but when it goes to play the wheel spins for a few seconds and then goes back to the library on every recording.

The tablo works on all my other devices including 2 fire sticks, a fire tv a Roku TV and a roku express +

Troubleshooting I’ve tried.
Uninstalling/reinstalling the app
Unplugging the roku for 30 min to clear cache
Factory resetting the Roku streambar
Unplugging Tablo device
All troubleshooting yields the same results.

Any ideas? Any suggestions welcomed.

Thanks!

Hello and welcome to the Community.

I notice you didn’t list “upgrade firmware”. You might check and let us know the Roku firmware version and Tablo app version.

Roku firmware is in Roku Settings.
Tablo App version > highlight Tablo tile then press the asterisk (*) button on remote.

Thanks for the advice.

Roku is 14.1.4 when checking for new software it says it’s all up to date.

Tablo is 0.9 build 0. It also says up to date.

It is now playing recordings that were made since I installed the Roku. Old recordings still won’t play on this roku but will play everywhere else. All in all that’s fine. I don’t have any old recordings I really need to watch anyway. It is a weird bug though that seems like would have happened before to others.

Thanks again,

Hi @Joe_Herndon ,

Did you need to switch on Audio Compatibility Mode after you attached your Roku? Doing so is needed for some Roku devices on OS 14. Unfortunately, that also means that recordings made before it was switched on will still not be playable on said Roku.

This article has the details:

Enabling Audio Compatibility Mode for Roku on the 4th Generation Tablo – Tablo