Roku Express 3960X won't work with Tablo

Hi,

Just for anyone that has had an issue with pixilation.

I found out a while a go that the Roku Express 3960X will not work.

They are aware of the issue but haven’t fixed it yet. It appears to have been an issue since about Jan/24 or so.

No problem with the 3930 (older device) or the stick, however. I have both of those and it works fine there.

Tom

Shucks… I just got a new gen 4 tablo. It works great on my phone and on my TCL Roku TV but… On my older big screen with a Roku Express 3960, it buffers and skips and eventually pixelated. I called tablo support and was told they were working with Roku to get this fixed. I wasn’t convinced the tech knew what I was talking about.

I discovered a work around for this issue.

I can watch TV on my phone and then mirror screen it to the roku express.

I’ll give tablo a couple weeks maybe to see if an update fixes it but I’ll probably just spend the 30 bucks for a roku 4k.

Is your Roku connecting to 5g or 2.4?

1 Like

On the roku settings/network/about screen. It says

Connection type: wireless
Signal strength: Excellent
Wireless channel: 36
internet download speed : good (58 Mbps)

Checked my router device info for the roku and it shows it’s a 5g connection.

The streaming channels (Fast?) from the tablo app work fine but the OTA channels do not.

Mirroring my phone screen to the roku for the antenna channels works great as I mentioned b4 but my phone gets warm after a little time so I’d rather not have to watch this way for long.

Was thinking I could get a y connector for my antenna cable, use the tv schedule on my phones tablo app to see whats on and then just tune it in with my tv’s tuner. This could be a temporary solution too but then when I start recording stuff I imagine I’ll have to Mirror my phone again to watch the recordings.

I haven’t tried recording anything yet.

58 mbps on a 5ghz channel is LOW.

Unless you have a really old wireless router or your Roku device has a low end wireless card.

Could have low signal that area. If you have an android phone install WiFi Analyzer and run it. Confirm you have good signal in that area. Anything below -73 is the start of low signal. Or download inSSIDer on your windows laptop and do the same.

I would log into your router and change the channel and rerun the Roku network connection test again.

With the Fast channels or streaming apps, they run so much compression that you could watch it through a puddle of mud.

58mbps isn’t that bad if it’s the tested speed. Even on a 1gbps plan I’ve only seen one get as high as 115mbps. It depends on the model, too. That was on a Roku Express 4k+… but my Roku 4k Stick is about 75mbps.

I ran the roku connection test and it bumped up to 68 Mbps.

I then ran a speed test with my phone wifi and got 180 Mbps.

I have mobile data turned off cause I only pay for 1 gig a month.

I just did a connection test on the TCL roku smrt TV in my bedroom. It’s on the same wireless channel 36 and clocked at 161 Mbps.

I’m guessing the roku express is slow, not my network.

Problem solved.

I went to Walmart and bought a onn 4k streaming device that has google tv for $20.

Not sure I like giving Google even more info about me but it works well. Installing my streaming apps and signing into them with Google was tedious but not difficult.

I am now able to watch Ota TV and stuff I recorded last night too on my living room’s dumb big screen :upside_down_face:

Thanks to those who offered assistance.

Cord cutters news has a YT today with clickbait title asking if google tv is about to replace roku. I have not watched it yet, but IIRC Roku is still #1 bought STB, even with competition from google and AZ.
Looks like google with an assist from WM/ONN is doing their old game of undercutting the competition in price to gain market share. The low price was why I got an ONN puck to back up my Roku. I have never looked at the AZ devices.
Don’t know why,but roku stock price took a big hit last winter, and has gained a lot since August. Lots of money in cord cutting and TV.