I keep seeing posts here where a user has a Roku, the internet is down, and the user is getting an “Authorization Failed” message. I have managed to recreate the issue
To simulate a power outage and internet failure, I unplugged my modem from my router. Then I rebooted the router. I also unplugged one of my Rokus for a minute and plugged it back in.
I was getting the “Authorization failed” message every time in this scenario, even after exiting the Tablo app and going back in, as well as rebooting the Roku. Once I plugged my modem cable back in, everything was fine.
Scenarios where the Tablo keeps working on the Roku:
- Internet goes out with no power failure (simulate by unplugging the modem from router)
- Router reboots without internet, but Roku stays on the whole time.
So the best bet is to have your Rokus on a UPS, if possible. If the Roku doesn’t get rebooted, then it should always connect to the Tablos on your network, even with no internet.
I would like to know what causes the “Authorization Failed” message. I see three horizontal bars just before the message, so it looks like it is trying to do some sort of three step connection that is failing.