Reset Password is not sending a verification email

I have a 4th gen Tablo and forgot my password. I have used the forgot password key and am not getting a verification code to reset. I have looked in all the folders in the email. I know the server was down. Is this still being worked on?

Hi there - Things seem OK on our end.

If you can DM us and let us know the email address connected to your Tablo account? We can verify that it’s been sent on our end.