I have a 4th gen Tablo and forgot my password. I have used the forgot password key and am not getting a verification code to reset. I have looked in all the folders in the email. I know the server was down. Is this still being worked on?
Hi there - Things seem OK on our end.
If you can DM us and let us know the email address connected to your Tablo account? We can verify that it’s been sent on our end.
Hi, I am also having this problem. I just purchased a Tablo, but cannot set it up, because I can’t create an account without the code. I even tried to set up an account with a second email address, and it didn’t sent a code to that address either.
@Clark_Embree Sorry to hear that. If you can DM us the email address you used to attempt setup we can verify if it’s been sent on our end.
@TabloTV mine is doing the same. Suddenly couldn’t verify my Tablo on Roku, tried all the reset options. Went to the app, tried to log on and suddenly my password was no longer valid. Attempted to reset, tried multiple times, but the reset email has never been sent. I have tried 4x now. Is there something going on with the Tablo servers that is can’t find my account?
Sorry to hear that. If you can DM us the email address you used to attempt setup we can verify if it’s been sent on our end.
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@TabloTV How do I DM on this forum? I don’t see the link - sorry
Holy crap, right in plain view. Thanks!
Try clicking on their name/icon again. You should get their “page” and a button should be a the top right.
Otherwise, try the link below:
https://community.tablotv.com/u/tablotv/summary
(And yes, I find it extremely weird that this option isn’t available… )
Conferring with @KimchiGUN , I’m kinda wondering if the site places a restriction on new users creating DMs. I’m not sure if following the bot’s walk-through tutorial would change that.
@TabloTV – any suggestions?
That’s probably it. I’ll DM you @OrnotMajestic
@TabloTV is the bomb!! Fixed my issues!
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I am having the same issue with password reset.