Sorry for the delay. Before responding, we wanted to sit down with our subject matter experts to make sure we had the most accurate and up-to-date information.
Short fluctuations in signal strength or slight errors will NOT trigger a Tablo to reboot. For your DVR to get into a state where a reboot is required, one or more of the incoming Over-the-Air signals to your Tablo must be significantly and persistently corrupted.
By undertaking a system reboot to clear the corruption from the ‘bad’ channel, the Tablo can recover and re-attempt recordings coming in from ‘good’ channels. While we agree this may not be the most elegant solution, we believe it is the best choice we have available currently.
Our recommendation to avoid this rare occurrence has always been to improve your Over-the-Air setup to strengthen reception on ‘bad’ channels. Barring that, these channels should be removed from your lineup for optimal performance.
In order to help end-users better identify problematic channels, we are working to provide improved diagnostics and in-app feedback so stay tuned for more on that.