Programming not available

Under support and troubleshooting because it is but since returning from a weekend away and updating the app on firestick about half of the OTA channels have programming and half show “programming not available.” I looked through the last few days worth of posts and see nothing.
This morning the error still exists. Anyone have any ideas or is this an “awe shit” by the tablo programming team or the epg provider?

We see this briefly in our Gen4 Guide when we first open it and as we scroll, but it eventually fills in after a few to several seconds.

Not quite the same thing, but when scrolling up and down through the guide, the information for some channels changes from the correct info, to “Programing not available”. This happens in real-time. I can see the info suddenly change to “Programing not available” as I am looking at the guide. As I scroll up and down, some of the programming data fills in and some still says "Programing not available”. Sometimes, the correct data does not show up for several minutes. (I am using a Fire TV 4K Max).

Okay, @Scandy, our results may be similar to yours (my wife tells me). We also use the same FireTV 4k Max streaming device. I have the newest Roku Ultra that I can test later to see if the issue persists on that device.

UPDATE: I noticed some of the channels in my Guide were those that I didn’t save, so I wonder if the guide data changed and I need to review the Guide Lineup. Well, I did that and now I have fewer channels after disabling some. Now the Guide Update is running.

UPDATE2: Well, we’re still experiencing the issue after updating the channel lineup and updating the guide.

If those channels that say “programming not available” never fill in with data, you might have to change your location by changing the zipcode in your Tablo app.

When I first got my Tablo, I had a lot of channels with no information. I had to change my zipcode to one that was closer to the stations that were in my guide. It took me a long time to find a zipcode that worked with most of my channels (there is nowhere that I can “move to” where all of my channels slow up correctly).

As I use zipcodes that are closer to Hartford CT, The Hartford channels list correctly, but then some of the stations that I get from RI show up as coming from a different location, (so the guide data is wrong for those channels). If I “move” too far away from my real location, the Tablo will not accept the zipcode, so it is a real crapshoot to get the best zipcode for my group of channels.

When I use the zipcode from the town I actually live in, I have many channels listed with “programming not available”, and many stations that the Tablo thinks are in different locations. For example, channel 27.1 from Hartford showed up as a channel from NY, channel 27.2 and 27.3 showed up as channels from Boston, and 27.4 to 27.7 from Hartford!

I ended up using a zipcode 4 towns closer to Hartford. This made most of my channels show up correctly, but also made some others incorrect.

Yes, they filled in eventually.

@wysiwyggin I see the same thing. I can easily reproduce that by scrolling up and down through the guide.

(In my last post, I thought I was responding to the original poster, sorry)!

CHSN 19.4 always says programming not available but I can watch live and its very clear pic but I can’t record :sleepy:. Any ideas?