Programming not available on FOX

On Jan 13, from 8pm on, meaning all times and days after that, it says programming not available on FOX, to watch or record. I have reset a few times, rescanned, channel has full green and works now, updated the guide so many times, cleared the cache on Firestick. This has been for over a week.

This article has a couple of things to try. https://support.tablotv.com/hc/en-us/articles/115002199143-Correcting-Missing-TV-Guide-Data-on-Tablo

I appreciate your reply, but those steps haven’t helped, including submitting a guide data request ticket.

Hi @Ali ,

Would you DM us your email address and/or ticket number? We’d like to take a look at your case.

I don’t have a ticket number, I sent one it, it said it was submitted but I have nothing from it.

@Ali ,

We found your ticket and have flagged support.

I have the same problem in the Portland Oregon area only with Grittv.
The weird thing is it is just with the 4gen. The programming data is fine on my legacy tablo, it’s just on my 4gen that states “Programming not Available”

Same here in Saint George, UT. Nothing for FOX. All other guide data is fine.

Same here. Rochester NY yesterday was incorrect data, today programming not avalailable




Now NBC is also showing “Programming not available” as well as FOX. We seem to be losing ground …

Also seeing lots of missing tiles …

I wonder if this has to do with ATSC 3.0, I’m gonna need a refund on my Tablo.

I’ve actually been having problems with the FOX transmitter since before xmas. Today, I finally called the station engineer in Salt Lake City and confirmed they have been having issues getting the signal down here to Saint George. No ETA when it will be back up, as the repeater on one of the central mountain peaks is inaccessible due to snow. When I asked if they had changed over to ATSC 3.0, he just laughed.

Regardless, this has nothing to do with the Tablo guide data problems that have just cropped up on both FOX and ABC.

More “whack-a-mole” OTA TV crap. :zany_face:

My programming for my Fox affiliate (31-1) in Rochester NY was missing yesterday as well. Interestingly enough, the other three associated channels 31-2, 31-3, and 31-4 all showed programming available. However, all is well this morning Jan 13 and my programming guide and scheduled recordings for Fox 31-1 are all back.

1 Like

Strangely enough, mine too.

On January 12th, we experienced a brief issue that caused the programming not available on multiple channels.

The product team has located and resolved the problem.

If you’re still running into it try updating the guide. If that fails, please let us know.

Seems ok now. Thanks.

Still missing lots of tiles.

Thank you for fixing the issue. But I want to let you know, that it wasn’t Jan 12 that was the issue, for me it was everyday and time from Jan 13 on, before that date, it was fine. But all looks good now.

I should mention that the iOS version of the Tablo app corrected itself. The Google TV and Amazon Firestick versions required me to clear their respective caches before the guide cleared up.

Also, still lots of tiles missing from my library items. About 1/2 or more are just blanks with titles.

Edit: I just noticed the tiles are all there in Google TV and Firestick versions. Missing tiles are in the iOS version. Sigh.