Port Forwarding AT&T 5268AC Router ** SUCCESS **

So, with the ATT 5268AC router I think I had figured out the to assign the port forwarding rules.

I am away frfom home for a few days so
I don’t remember the Tablo device ip address but I couldn’t find the Tablo device on the list of computers so I input the IP address in the choose dialog box.

What i remember for port numbers was
21529 was supposed to map to 8887
21530 was supposed to map to 80

Possibly I have this reversed.

Regardless, I think I successfully forwarded 21529 to 8887 (using the Tablo IP address).

But when I tired to map 21530 to port 80 I got a warning message saying I might be shutting down the whole router.

So I stopped.

I sent this to Tablo tech support but haven’t go a reply yet.

My son thinks (he’s a techie) that if I assign 21530 to port 80 I may be denying access to all the other devices/service that use that port. He said just use port 81 or port 85.

I won’t be back home until next week. But then I travel again so I’d really like to get this resolved during the couple of days I am home.

Any comments, suggestions?

When you get home, please post a screenshot of this message. I don’t understand what you’re saying, as in it doesn’t really make sense so I want to clarify the exact message.

Mapping / forwarding a random external port of 21530 to an internal port 80 on one device (the Tablo) is just fine, it shouldn’t do anything to your router.

1 Like

Warning: Service Disruption Warning
WARNING! Adding this Firewall Application Profile may cause AT&T TV to stop working.

I copied this message from another thread on a similar topic. I am pretty sure this is the message I got.

The other thread said his problem went away but didn’t explain why. Maybe I just need to try again.

Do you have TV service through AT&T? Unless external port 21530 is being used by the AT&T TV service it shouldn’t cause any problems.

Yes.

But I messed with this for hours before I (think) I figured out the nuances of how the port forwarding tool worked.

It’s possible I did something wrong or maybe created conflicting rules.

The other person’s problem went away.

Maybe I just need to delete my forwarding rules, tablo 1 and tablo 2, and try again from scratch.

I am disappointed I can’t use the Tablo for this trip. Really want to have it for the next one. If I can’t get it working, or if I can, I will post the result here. And in the former case seek more assistance.

Sound like it should work. So I probably did something wrong. Like, previously, I created a rule for another device before I realized it wasn’t linked to the Tablo.

Check this thread linked below. It seems others have successfully forwarded a different external port to the internal port 80 with no issues.

https://community.tablotv.com/t/att-5268ac-router-port-forwarding-issue/

Yes, I read that. That person said their problem went away but they didn’t know why. They were apparently typing in an incorrect port number. And even after they corrected the error they still got the service disruption warning. So, I am hoping if I start over with a clean slate and do everything right from the get go my problem will go away also.

I’ll let you know next Tuesday…

Make sure to delete all port forwarding rules and start again. A factory reset of the combo modem / router may be helpful, but since you have DSL internet be careful with that as you may need the PPPOE username and password to re-setup the modem for internet.

Good luck, let us know how it goes.

Then he needs to tell you how to set up your tablo to use port 81 or 85 instead of port 80 :wink:

Well, that does raise a couple of hypothetical questions

Is it possible to change the port mapping on either side of the ones Tablo gives?
21530 > 8887
21529 > 80

Can the above be altered?

And, I am curious if many people have had the IP address for the Tablo change with a router reboot, and thus lost their remote connections?

Still hoping it maps like it’s supposed to when I get home next week.

What little I do know, you can manually configure the ports tablo uses, I unchecked and re-checked the enable… said it needed to be manually configured and gave me some numbers to use -
image


I put back the numbers I has already setup in my router...

image

image


Clicked Re-Test Port Mapping...

image

and all is well.

So yes you can put in virtually any you want. I’m sure there are obvious limitations.

Thanks for the screenshots, very helpful. I don’t think you can alter the “private ports” (internal ports). But you can alter the public ports (external ports), but I do not recommend opening up external port 80 on your router.

That is I do not recommend setting up port forwarding as follows:
8887 → 8887
80 → 80

Static DHCP Lease Reservation, so your tablo always gets assigned the same IP address.

I do believe users not doing the have issues eventually.

OK, first off, thanks for all the help.

I looked at the Pace 5268ac user manual. It has a section (pages 20 & 21) on changing the DHCP settings for an IP address. But it doesn’t actually explain exactly what they do or what should be set.

Could somebody provide a screen shot of that page in the router settings and what the settings should be to prevent the Tablo’s IP address from changing and scuttling the remote connection in the future?

Thanks again for all the help.

And, is there a way I can see a list of the public ports?

A) To know what they are, and
B) To know if any are being used by other devices?

Does the My.Tablotv.com set up page scan for and find unused ports?

Thanks again.

Yes you want to follow the instructors under “Allocating IP addresses” on page 20 of the manual. By allocating a specific IP address to the Tablo this means the DHCP server on the router will always assign the same LAN IP address to the Tablo.

You’ll also find this thread helpful with the necessary screenshots.

https://forums.att.com/conversations/att-internet-equipment/how-to-set-up-static-ip-on-pace-5268ac/5defd05abad5f2f606d8c08b

Thanks, that seems to have what I’ll need.

I will only be home for one night so I want to be totally prepared to get this done.

Thanks again.

Your ISP support should be able to help walk you through setting up DHCP IP address reservation and port forwarding, give them a call.

Or maybe even if you call into Tablo Support they might be able to work you through it.

OK found this on another forum site.

This is what my son told me.

So if I can’t us private port 80 can I use 81 or 85 like he suggested?

Seems like Tablo tech support should be stepping up here.