Plex -"Fix Match" using TVDB ID

Plex users, I’m new to using Plex and noticed that when I try to make matches that were not automatically found using the TVDB number (as described in this article), it never works. Does anyone have any pointers? My files were ripped using TabloRipper with the option to keep the Plex naming conventions.

The article states this:
For a TV Shows library, you can similarly enter the TVDB ID as the title to search for that particular show. If you visit the Archer (2009) page on the TVDB website, you can see that it has a Series ID of “110381”. So, entering tvdb-110381 as the search term will search for that exact show. For The Movie Database the format would be tmdb-10283