Likely a Roku cause leading to a web UI cache synch issue!? @matb33 @TabloSupport Please fix.
I’ve been watching shows on Roku and deleting them after… When I go back to my web UI and wait for the list of shows to update (after the grey flash) I find that entire shows I’ve watched and deleted on the Roku are still present, along with new shows recorded since the last use of the web UI… So the web UI synch seems to have done it’s thing for adds but not for “all removes”.
The Roku deleted episodes can present either the “Player Error” message (when played in the web UI) or “crossed out play icon”… This also happens for shows with Ruko deleted episodes side-by-side with unwatched episodes, but not on all shows… Alot of episodes and shows do delete by the Roku but not all… Seems to be a ratio of 1 in 20 episodes are left behind which impacts 3 in 5 shows, so far. The Roku is unaffected and thinks these episodes are gone and doesn’t seem to be missing any newer episodes of anything… So this seems the web UI is the one that can’t be trusted.
The only consistency is that the preview graphic doesn’t load in the web UI so I’m adding that as an extra step in selecting my episodes now… Extra steps are apain.
I’m sure a “delete-search-add” device resynch would do wonders but you know how I feel about that… Don’t have time for it… Shouldn’t have to do it.
But I would be willing initiate a manual refresh in “recordings”. I found myself pulling down on interface to initiate a refresh (as that is such a typical in-app motion to refresh the data) and then went looking for a button to do a refresh but couldn’t find anything. Even bounced around the menu selections to see if that would trigger another recordings refresh… No go… Just got the first refresh when I connected.
Seems to be so many potential causes for " crossed out play icons " I’m starting to lose track. "Player error " is new (as a Roku user) and frustrating.