Phone APP finds Gen 4 Tablo ROKU app doesn't (on 3 ROKU's that worked yesterday)

Support & Troubleshooting
1

I have 2 ROKU TV’s and one ROKU box in my home. All the ROKU’s and my phone have been finding the Tablo Gen. 4 for the more than a year that I owned it.

Today none of the ROKU devices can find it. I’ve done the following:

  • Verifed that all ROKU devices and the Tablo are on the same network and SSID.
  • Reset the Tablo via reset button multiple times.
  • Power cycled the Tablo twice (leave powered off for > 30 seconds)
  • Reset my router.

The phone app (Android) continues to work fine but the ROKU devices cannot find the Tablo.

Since it is 3 ROKU devices, I have not yet tried to un-install and re-install the Tablo APP on the ROKU devices.

Again, literally 24 hours ago this all was working fine!

Thanks,

Mark

2

Update: It started working on ONE of the ROKU TV’s, but still not on the other TV or ROKU box. Still consistently working on the Android app.

Also, the Tablo My Status page finds it with no problem.

3

Delete Tablo app from Roku’s, restart Roku’s, and then reinstall app. this should clear cache. It will not remove any programming or recordings.

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