One channel gets Could not play live stream


#1

Hello Group

I have one channel and only one channel that gives me a consistent error of “Could not play live stream”. WDCI Chicago 57.1 (RF 30.1). Channel scan shows it with a strength of 5 green dots but an “unknown” format. I am able to decode the signal when directly connected to a Vizio TV set.

Any ideas would be appreciated. Thanks.


#2

It use to be that tablo required that PSIP metadata exist for the channel and that the minimum required fields were properly filled out.

Most TV’s can display a minor amount of PSIP data when OTA antenna is directly connected.

Other then that you would have to ask support exactly what the message means especially since WDCI is a low powered translator.


#3

Thanks. Incomplete PSIP metadata sounds like the most likely culprit considering the strength of the signal and the fact it’s only one channel.


#4

Open a ticket and let support give you an answer.

But this thread babbles about PSIP.


#5

Ok now the Tablo can decode the channel - even though channel scan still can’t display the format it’s in. Go figure. Gift horses and stuff I guess :wink: