This morning one of my TVs is not able to connect to my Tablo. This TV has a Roku Streaming Stick (WiFi) and the Netflix and SlingTV apps are working fine, so it is connected to the network.
The Tablo is found by my two other TVs - one has a Roku 3 (wired Ethernet) and the other has a Roku 1 (WiFi). My Tablo is on a wired Ethernet connection.
I have powered the Tablo on and off, restarted the Roku streaming stick, and even unplugged it from the USB port on the TV, Still the Tablo can’t be found.
I am mystified. My mobile devices are able to find the Tablo. The only one that can’t is this TV with the Roku Streaming Stick, and it has been working for the past 3 weeks, until this morning.
@Anita_C Are you receiving a ‘No Tablos Found’ message, or a ‘Failed to connect’ error? Try checking the IP of the Roku (Settings > System > Network). This could happen if the Tablo and the Roku are not on the same subnet on your network. You could try rebooting the router to see if that fixes it. Send us a note if you still have issues!
Actually, yes, that usually does work. It has been a long time since that happened to me with a client device, but rebooting the router was the only way to get it working.
Does rebooting a router really fix the problem. Or does it correct an inconsistency that can still reappear in their ethernet ecosystem at a future time.
While I have had the “No Tablo Found” condition, in two years of using multiple tablo servers there has only been one time that a router has had to be rebooted to solve this problem. And that was when the ISP was working on the line and that seemed to affect the DHCP. All other times the problem was in the tablo server software.
It would be nice if various router information, such as the various device IP addresses, etc., were analyzed so that the problem can be identified.
If the problem is more prevalent in certain brands of routers maybe that information needs to be more public.
Assuming the Tablo, and router are both powered on…
If no player device can connect to the Tablo, then the Tablo is frozen, crashing and rebooting; or the router network list is corrupt; or a combination of both.
If some player devices can connect, but others can’t to the Tablo, then the player devices unable to connect may need to be disconnected (Red X), reconnected, and resynced with the Tablo; or the router network list is corrupt.
Ever notice your home network seems to go on the fritz whenever a short power outage or brown out occurs?
A brown out is when the voltage drops below what’s required for devices to properly function.
After this type of event, you typically power cycle devices not working properly, including your modem, router, …
This is standard operating procedure for many people.
Best practice is to expect power outages, and brown outs, and use a UPS (uninterruptable power supply) to power your important electronic devices.
A UPS is a combination surge suppressor, and backup battery.
Better UPS devices include AVR (automatic voltage regulation), which will boost low incoming voltage to appropriate levels during brown outs.
I’ve assigned permanent IP addresses to the Rokus and the Tablo in case part of the problem is that the router assigned this particular Roku a new IP address from the pool.
That’s good, and helps a lot.
A power glitch to your router will still tend to make it go at least partially on the fritz requiring a power cycle to clear things up.
This is 2016. Routers have been around for decades and consumer routers aren’t that complex. Maybe people are encouraged to buy the cheapest routers and maybe that’s the problem but others don’t seem to have these supposed router problems and definitely don’t need to reboot the router.
The idea that the routers routing list has somehow became corrupt and that’s normal is beyond strange.
This statement is also incorrect:
“If some player devices can connect, but others can’t to the Tablo, then
the player devices unable to connect may need to be disconnected (Red
X), reconnected, and resynced with the Tablo; or the router network list
is corrupt.”
One of the more common situations is the PC WEB app won’t connect due to authentication/internet errors. Everything works properly via a streaming device such as a Roku. Even other tablo servers work via the WEB app. Sub-nets are proper and the IP addresses have remained the same. You can delete and re-add and resync the PC WEB app with the tablo server until you are blue in the face with no change in behavior.
Yet a simple reboot of the tablo solves the problem.
With mine, it seems that every few months the WAN/LAN-modem-router-extended WAP-roku-NP-iPad-iPhone etc just get all knotted up kinda like a hairball Now it is 2016 and I have over 30 IP reservations on my AE router and five years ago I probably had 3 and 10 yrs ago zero. I don’t have the slightest idea what all goes on inside the AE router, but I do know that I have increased the load on it a LOT. The good news is that the reboots seem to get less often with each software release to the router, Tablo, Roku etc. my 2 cents
Now it is 2016 and I have over 30 IP reservations on my AE router and five years ago I probably had 3 and 10 yrs ago zero. I don’t have the slightest idea what all goes on inside the AE router, but I do know that I have increased the load on it a LOT. The good news is that the reboots seem to get less often with each software release to the router, Tablo, Roku etc. my 2 cents