I have a long-running (about 2 months now) ticket with Tablo support for this issue. Posting here to find out how many other people have the same problem.
My Tablo works great through my computer web browser and on my FireTV Stick. But it doesn’t work right on my fancy LG WebOS (3.x) TV. Specifically, there’s no sound.
I can get sound if I factory reset the TV and reinstall the Tablo app, but only for a little while. Eventually the sound goes away (it seems to happen after pausing live TV), and it won’t come back. Uninstalling and reinstalling the app doesn’t fix it; only a hard reset makes it work again. But then, eventually, the problem comes back.
The other devices (web browser and Fire Stick) still work fine.
@TheZ I signed up for an account just to reply to this. My LG WebOS app just started having the same behavior yesterday out of nowhere. It was working Thursday night, but Saturday had no sound. We’ve had the TV since November with no issues and Tablo is probably our most used app.
I have not tried any uninstalls or resets yet but wanted to say that I am experiencing the same behavior. Surround sound is not set (toggling it has no effect), other LG apps have sound and Tablo has sound both through my new Roku stick (connected to my LG TV a week ago) and my phone.
Thanks @TheZ, glad to hear that at least it hasn’t been perpetual for you. I’m not really surprised that Tablo Support wasn’t able to figure it out, since it doesn’t seem to be related to the hardware or the App (I haven’t done any recent updates).
When you were noticing that it would stop working again after a factory reset, at any point were you ONLY running the Tablo app (no other apps installed) and the audio still died?
I had the same issue and messed around with it for a while… it seems there is a separate volume control in the up and down arrows on the LG remote… check out the attached pic… when watching a live channel, these buttons work as a volume for the Tablo app/feed only. Simply hitting the “up” arrow a few times brought my sound back.
Tablo app v 1.7.4 build 144
Tablo Device v 2.2.26
LG WebOS v 5.10.10