Hi all. As noted in the topic, I'm new to this. We got our Tablo two days ago, and it seems like we have a lot of issues with it (or some other piece of the equation) not working properly.
First some details:
Our Tablo updated to software version 2.2.18 upon setup.
We are trying to use this with a Samsung smart TV over our WiFi network. The TV is a Samsung 6 series, and has the most recent version of the software installed (checked last night)
When I searched for the Tablo app on our TV, it found one and only one option. I mention that because I've read through some other threads here where it was suggested to get a newer version of the app.
I purchased a 1TB WD Easy Store USB hard drive for use with the Tablo, and formatted it upon setup. Hard drive model number is WDBDNK0010BBK-WESN
Now to the issues:
The first, I suspect, is related to the app I'm using. I cannot use the search function. When I try, no on screen keyboard comes up. It is also not possible to leave that screen once I try to do a search. The only way out of it is to turn the TV off and back on again.
One of the channels I get over the air is Ion. When I have my antenna hooked directly to the TV, the guide shows what shows are on that channel (and all others) When I go through Tablo, the guide fills in properly for other channels, but Ion remains blank. I have tried redownloading the guide, same issue.
My Tablo seems to bog down sometimes to the point where it is virtually unusable. I notice this most often when going through the list of available TV programs to set recordings. When I first go to the "TV Shows" portion of the main Tablo menu, it seems to start populating pretty quickly. However, by the time I scroll down to the "M's" its usually slowing down noticeably. Sometimes I can't even get to the bottom part of the list of shows before the Tablo is taking several minutes to respond to a single keypress. I've also noticed some weird similar issues when just watching live TV (once turned TV off, and when I turned it back on, the program I had been watching was frozen/paused and I could not leave that screen)
Finally, and most troubling, some programs are recording in multiple pieces. Of 13 programs recorded so far, three have had this issue. One 30 minute program was recorded in four pieces (1 minute, 1 minute, 6 minutes, 14 minutes... only 22 minutes recorded total) The three programs affected were on three different networks, two of which come in very strong over the air.
We've ordered a Roku to see if using that rather than Samsung's Tablo app will solve any of these problems. In the meantime, has anyone else here experienced (and hopefully solved) any of these issues?