In order for your Apple TV to be able to access your Tablo remotely, please reboot your Apple TV AFTER the firmware and app updates but BEFORE you take the Apple TV away from your home network.
If you have any questions or feedback about this update, don’t hesitate to drop us a line or comment below.
Now that out-of-home streaming via Tablo Connect is available on Apple TV, folks who watch Tablo via Roku are likely wondering when they can expect this feature.
While the release of the latest Tablo firmware (2.2.36) means we’ve taken a HUGE step closer to enabling Tablo Connect on Roku, it won’t be coming to that platform immediately.
There are so many variables at play when it comes to accessing a Tablo remotely that it’s very difficult to test all potential setups via our internal Quality Assurance and external beta teams. As such, we’d like to monitor things for a few months to ensure the underlying technology is working as intended via Apple TV before completing the remaining work on the Roku app which has a much larger user base.
When we are ready to launch Tablo Connect via Roku, we’ll be sure to let you know. Thanks for your patience!
I am a SnowBird with Tablos in two homes. I have updated the tablos to the latest, and updated local home’s Apple TV Tablo App. But the Apple TV Tablo App does not seem to know about my Remote Tablo. How do I tell it to find it.
Alas, we still haven’t been able to reproduce this issue here at HQ so we haven’t been able to resolve it.
To confirm, you’re seeing this on in-progress recordings? Not completed ones?
When this happens next, make a note of the following things and let us know:
How long you’ve left the playback paused
What channel you were watching/recording (callsign)
How long you were watching before you paused
If live, whether your viewing session included more than one program (for example during the session you were viewing program A, then continued viewing program B before pausing)
Since Tablo Connect is new on Apple TV, you’ll need to connect to the remote Tablo with your Apple TV on its home network before you can see it while you’re away.
It can see your local one because it’s on the same network. But it doesn’t know yet how to ‘find’ your other Tablo, because it hasn’t seen it before and been told to remember it.
Thanks, that is what I thought, as it is much like using an iPhone or iPad that first needs to have a local experience with a Tablo. Not sure how many folks are going to be traveling with Apple TV’s or Roku’s.
@Steven_K Does this update fix the issue of recordings jumping back to the beginning of playback?
There’s two possible failures covered by this statement:
Attempting to rewind Live TV jumping back to the beginning of the live “buffer” and being unable to bring the playback point to “now”
Playback of completed recordings spontaneously jumping to the beginning of the recording
The questions asked by @TabloTV seem to be pointing to #1? I’ve seen both issues.
A) How long you’ve left the playback paused
B) What channel you were watching/recording (callsign)
C) How long you were watching before you paused
D) If live, whether your viewing session included more than one program (for example during the session you were viewing program A, then continued viewing program B before pausing)
Answers:
1A) N/A, I only attempted to rewind the current live program
1B) Seen most frequently on WHO, but sometimes KCCI
1C) Was watching anywhere from 15-45 minutes, but I didn’t necessarily pause
1D) Yes, “more than one program” is almost guaranteed to be the problematic situation, frequently if I recorded the program that was on when I turned on the Tablo
2A) N/A, I have not paused
2B) Observed on recordings from WHO and KDSM
2C) Can be anywhere from five to 15 minutes (or more) into the program, but I didn’t pause, I didn’t even touch the Apple TV remote
2D) N/A, this is a finished recording
Is there any chance to volunteer to have our Tablo set to debug logging?
Has anyone verified if this works? I tried to test it at home by connecting my apple tv to a cell phone hotspot. It would connect, bring up the guide and allow me to tune to a channel, but wouldn’t play. I would get a still image from the current broadcast, and the spinning wheel would just keep spinning. Eventually the still image might change to a newer still image, but no video or audio.
I did a speed test and had 50 Mpbs down on the apple tv through my hotspot, and I have 50 Mpbs upload on the tablo, so speed isn’t the issue. I also tried the remote streaming quality from the lowest to the highest speeds.
