Hi all,
Just wanted to chime in to let you know what we know so far:
- We’ve confirmed this issue appears to be present not only on Tablo but on several other video streaming applications on the new Amazon 4K Fire TV.
- We’ve managed to reproduce this internally on both live TV, recordings, and on multiple recording qualities on both the main Tablo app as well as the new Tablo Preview app.
- Based on our research, we believe this may be due to an issue in the Fire TV’s firmware.
- We intend to take a deep dive on this ASAP, and if we’re able to confirm the problem stems from Amazon’s firmware, we’ll notify them immediately.
Unfortunately, we don’t currently have an ETA on a fix as our team is focused on completing other updates that will benefit the entire user base.