@RFSox Do the rest of your devices sync properly (or quickly)?
I only have one other Android device. That works fine. (As does the iPad app.)
If you’re using the web app through the browser, try erasing all your history and cache and reconnect to the website.
Its not the browser (Chrome) that’s giving me problems. It’s the native Android tablet app (ie the original app, not the phone app that just came out.)
Interesting. I just uninstalled and re-installed the Android Tablet app from my old tablet. At first it won’t sync either. Now its working. Not sure if that has any bearing at all.
The old device just lost the network connection after syncing.
The Android downloadable web app should allow local (aka offline) viewing as well.
@RFSox The Android ‘web app’ is basically the http://my.tablotv.com/ wrapped with a new player and a few different features. The http://my.tablotv.com/ portal requires an active connection to speak with our association server, so it won’t work for offline viewing. Sorry!
Thanks @TabloSupport. I understand the issue of the Samsung Galazy TAB S is known and something is being worked on. Appreciate all the work and updates you guys do.
@RFSox And we appreciate the appreciation!
Sorry, I’m not familiar with the phrase “too much.”
I have been having major issues the past week or so with the original tablet Tablo app as well. My Note 10.1 2014 and note 2 (4.4.2 & 4.1.2 respectively) won’t sync with my Tablo (2 tuner connected via Ethernet on 2.1.18). I noticed my shows it was supposedly recording were not showing up later in my recordings section. I tried clearing the app’s cache and data, at which point when opening the app, it comes up with the syncing page but no progress accumulates on the progress bar, and no show artwork panels flip while syncing. I’ve let it sit there for minutes and nothing happens. It’s pretty much gotten to the point where I have to use the phone version of the app (that doesn’t support chromecast, which defeats the purpose of a NETWORKED piece of hardware for home screen viewing), or the web app which has chromecast, but fastforward and rewind buttons are only 15 and 5 seconds instead of 30 and 15 respectively. And the web app acts up when waking the phone after having gone to sleep. Anyway, I’m wondering if it is an issue with the tablet app and the new 2.1.18 update compatibility? Has anyone found a solution to this app behavior yet?
@NaD_H We identified the Android syncing issue as bug recently. It does seem to effect all Android devices, just an unlucky few. We’ve introduced a fix for this in our next firmware release.