NEW Firmware Release - 2.1.18

I’m with ericgus on that. I don’t want to have to necessarily have my phone or tablet with me at all times just to see what’s coming up on TV but in reality that is exactly what I have to do if I want to know what’s coming up. Not sure if it’s possible just from Brightscript but having the ability to have video continue in push-back mode while viewing the guide would be ideal, no need to actually perform the channel change until you selected the new channel to watch.  We’re using Roku 3 devices as our primary device and so far everyone loves all the other apps (like HuluPlus, Netflix, Amazon Prime and to a lesser extent but still better UX than Tablo is Plex), and Tablo on the web looks great but I don’t want to have that be the only option.  I take that back, I would consider maybe buying a separate tablet as a pseudo universal remote control that had an IR blaster to control my TV/receiver IF the Tablo web app allowed me to use the EPG on the tablet but have it control play out on one of the Roku devices (kinda like how Comcast does with X1).

Add my name to the list!! This update has been unbearable and has made my tablo useless. I can not watch live tv or recorded tv without constant buffering. Is there any solution? I am using a Ruko 3, Ipad, Galaxy Tab S, Iphone 5, and a Galaxy S4. All devices give me the same result! It took my wife and I 15 minutes to watch 5 minutes of a recorded show. HELP!!!

@pantherman … yes … just pause playback say for 1 minute … 

@ericgus, that doesn’t always work (there are many variables though).  And of course, being 1 minute off isn’t exactly “live TV” … depending on how picky you are.

@ericgus, that doesn't always work (there are many variables though).  And of course, being 1 minute off isn't exactly "live TV" .... depending on how picky you are.

Is live TV really live anymore??.. with all the encoding delays right at the station … thru to transmission… (and any intentional delays imposed by the tv station/network …ala the Janet Jackson wardrobe malfunction incident)

I like to try the simple solutions first before getting into more complex and esoteric protracted situations. the brief pause may work well for Patherman.

I just setup a new Tablo 4-tuner on Tuesday and it has worked great with this current firmware (which it updated to during setup).  


My live channels tune in just under 12 seconds, and play flawlessly from there.  I don’t actually use live TV very often, but have been playing with it to see if there is an issue like some have had.  I’ve tested this from a Nexus 7, Nexus 5, Roku 3 and Chrome web client on Windows 8.1.

With the sudden failure of the Seagate drives with this firmware release (drives that Talbo had recommended), I do wonder if the hard drive is a key factor in people seeing, or not seeing, issues with this firmware.  I’m using a WD AV drive (the type used in Tivos), and it has been working without any issues for live and recorded shows.
I like to try the simple solutions first before getting into more complex and esoteric protracted situations. the brief pause may work well for Patherman.

the simple solution is to just not use the Tablo for live TV instead of introducing a 1min pause every time you want to change the channel

I did a test before watching Bones tonight. I disconnected all devises expect the Tablo and My Roku from the network.


I then tested the network speed using my laptop and speedtest.net using the ethernet cable from the Tablo and ethernet cable from the Roku. They both tested at about 47 mbps. I then hooked both ethernet cables back to the Tablo and Roku and rebooted the Tablo. I then started watching Bones live with only those two devices on my network. I experienced two episode of momentary buffering during Bones.

This is not a network issue as you claim in your extensive post. I believe you are ignoring the fact that for most people posting here with the buffering issue claim it started only after the recent change. A Change that makes an performance improvement for some and ruins performance for others is not an acceptable change. I respectfully request you release an update that gives us choice to switch back to the other buffering option. We all paid good money for your product and I personally do not care if it takes a few seconds to load Live TV. I would rather not have momentary buffering.

@roraniel -  I agree with you that Tablo needs to improve this buffer issue.   Tablo support will login and downgrade your firmware if you contact them.    As we use our Tablo only for recorded content at this time, I’m going to stay with current firmware as the sync time is much improved.   Your speedtest.net result is a measurement of internet speed to your laptop.   Your actual network speed is probably much better but your conclusion is correct that your home network is not the problem.     I’m on gigabit home network and my speedtest.net numbers >100 mbps so my network isn’t the cause of Tablo on Roku3 buffering with live TV either.

I like to try the simple solutions first before getting into more complex and esoteric protracted situations. the brief pause may work well for Patherman.

the simple solution is to just not use the Tablo for live TV instead of introducing a 1min pause every time you want to change the channel

That works too…

@snowcat - I suppose I could have them downgrade me but unless they give the option to choose which buffering schema to use or fix it for everyone I will be permanently downgraded.

Bug report after updating to this firmware 2.1.18


Roku 2 “Recordings” screen only showing 1 of my several recordings that I can see on my iPad 3 “Recording” screen.

I have reported this into the Support forum, but am a bit surprised I haven’t spotted anyone else who has seen this.

I have two images, one a snapshot of my TV showing the single “Recording” the Roku app see’s
The 2nd image is a snapshot of my iPad 3 showing the “Recording” page on which you will see many recordings

This was not happening prior to 2.1.18.

Fix please!

While I appreciate Tablo Supports earlier post…is that all we are going to hear on this situation?


It’s been about a week now since the buffering issues started being reported…and, to this point, Tablo has not acknowledged that there is even a problem with this update…much less whether or not they are working on a fix action. Are they investigating it? What’s the way forward? As informative is that post was…it doesn’t actually acknowledge that there is a problem with this update…just that here’s what we (tablo) changed, and here’s why your network is probably the problem. Please don’t tell me to pause the feed for a few seconds. That’s not a fix…it’s a work-around.

I’ve reverted back to 720 recording, and the buffering instances persist. Is this segment-related? Newly manifested HDD compatibility issues? Who knows at this point.

As a quad-tuner pre-orderer, my free subscription time is nearing an end. In the Tablo’s current state, I cannot justify forking out the cash for a lifetime subscription. I cannot in good faith recommend Tablo to my family members that are aspiring cord-cutters. More still, I’m tempted to amend my glowing Tablo-review on Amazon…which happens to be one of the top-3 that everyone sees on the main listing page.

Basically…my frustration level is rising.

@kennethervinyoung Very odd. We worked on this yesterday and this morning to try and reproduce this but we can’t seem to replicate this behaviour…  We’ve heard of another report like this, so we’ll continue to investigate.


@DaFury We’ve been investigating and doing some thorough testing on the delivery of the shorter segments for live TV startup, and it appears that in some cases, it can lead to more buffering.

We don’t have an ETA yet, but we’re looking at implementing a ‘switch’ to toggle the fast start for Live TV, this way users can enable the feature and to see if it works for them. I don’t have too many others details to share just yet, but we absolutely intend to address this as soon as we can.

@DaFury We've been investigating and doing some thorough testing on the delivery of the shorter segments for live TV startup, and it appears that in some cases, it can lead to more buffering.

We don't have an ETA yet, but we're looking at implementing a 'switch' to toggle the fast start for Live TV, this way users can enable the feature and to see if it works for them. I don't have too many others details to share just yet, but we absolutely intend to address this as soon as we can.

Ok…glad to hear it’s being worked. Thanks for the update.

@tablosupport Maybe a future enhancement would be to have the tablo be able to record the stream directly in MPEG2 as a option. This would free up the transcoders for realtime transcoding to H264 but for a 4 tuner device you could only watch on 4 devices at a time. The 2 tuner would suffer even more as it would have only 2 streams available. 


The bad news is almost no devices support MPEG2 video streams, Maybe another alternative is to maintain the streams as 1080i but the roku for instance only supports progressive video. 


@tablosupport Maybe a future enhancement would be to have the tablo be able to record the stream directly in MPEG2 as a option. This would free up the transcoders for realtime transcoding to H264 but for a 4 tuner device you could only watch on 4 devices at a time. The 2 tuner would suffer even more as it would have only 2 streams available. 

The bad news is almost no devices support MPEG2 video streams, Maybe another alternative is to maintain the streams as 1080i but the roku for instance only supports progressive video. 


Would eat space like crazy … 

@ericgus It would use about twice the space it does now. Like I said, the biggest problem is that nothing would be able to play the streams directly, Plex could consume them and for users that like to download their shows it would be cool, maybe a few smart tv’s would be able to accept the streams but that isn’t a given. 

@Davidvr An interesting thought! I’ll pass it along :slight_smile: