Hi folks -
We’re excited to announce that we’ve extended our Customer Support hours!
Starting today, you can now reach our support team 7 days a week, 18 hours a day.
Our new hours are 8:30 a.m. - 2:30 a.m. ET (or 5:30 a.m. – 11:30 p.m. PT), every day including holidays.
But that’s not all! We’re taking our commitment to great service even further with new live chat support and a revamped Support Portal.
You can get more details about all our new resources on the Tablo blog: Tablo Launches Improved Customer Support with Extended Hours | Over The Air (OTA) DVR | Tablo
And as always, if you have any questions, feel free to post them below or touch base directly with support.
5 Likes
As a 7 plus year Tablo user I appreciate this. While at the same time extending my sympathies to the employees working such long hours.
Now that Nuvyyo is a subsidiary of a publicly traded US corporation, E. W. Scripps, shareholders investments are priority.
Likely AI chat-bots to start, then part-time screen readers. So nobody really spends all day earning a full-time income.
1 Like
This is great news, but wait, I’ve never had to call Tablo support in over 8 years of ownership. 
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This is great news. However I only really had issues during NFL broadcasts on Sunday lol.
It’s rock solid now though. Maybe a reboot once a year to clear any nagging issues
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I really like the chat option!
zippy
7
You are probably chatting to an AI bot that really thinks humans are inferior and show be eliminated.
Are you a large language model? I’ve never met you face to face! 