My.tablotv.com not working on macOS 15.2

Jack_Palevich · January 12, 2025, 2:58am

I’m a longtime happy legacy 4-tuner tablo user. Recently the my.tablotv.com web page stopped working for me. (The iPad and AppleTV apps work fine.)

(Apologies for abbreviating the name of the web page as MyTabloTVCom in the rest of this post. Aparently the Tablo Community forum software does not allow new posts to use more than one URL, perhaps to reduce spam, and the software doesn’t have an allow-list for Tablo’s own website.)

The symptom is that when I use Safari to visit MyTabloTVCom. the web URL flashes rapidly as it cycles through different URLs and the web page remains blank. The Safari Developer console shows a lot of log output and error messages while this is happening. (But of course I didn’t look at the console until this issue occurred, so I don’t know how many of these messages are normal.)

This is MacOS 15.2, Safari Version 18.2 (20620.1.16.11.8), no ad blockers, no “Apple private relay”, M1 mac, reproduces on two different macs (both Apple Silicon, both running MacOS 15.2, Safari Version 18.2).

The tablo is running firmware 2.2.42 and it’s an eero mesh network, if that makes a diff.

The only config change I made lately is to update to macOS 15.2. Possibly that caused the issue.

Is there anything I can do to make the MyTabloTVCom web page work again?

wysiwyggin · January 12, 2025, 4:30am

Welcome to the Community Forum. One option might be to try it with Firefox, if it’s available for your Mac. However, we recently began seeing an issue on Firefox where it won’t allow users to delete recordings from the web app. So, this seems like the beginning of the end for the Tablo OG web app.

sodaman_2000 · January 12, 2025, 5:30am

The same with me on safari but it works fine with Firefox.

Cliqueofone · January 12, 2025, 8:03pm

I have the same problem using Safari.

Tried Brave.
I got this on the Tablo site.

“You have accessed Tablo via the HTTPS protocol.
This version of Chrome requires that Tablo be accessed via
HTTP.
In order to proceed, please type the following your into your browser’s address bar: http://my.tablotv.com”

It automatically becomes https, using Safari.
Same thing with Brave.
http becomes https

I have tried my other browsers.

I will not use Chrome.

Jack_Palevich · January 12, 2025, 10:28pm

Thanks for the tips and suggestions, everybody!

A work-around I found that usually works is to manually edit the URL in the safari URL bar to remove the ‘s’, to change the URL to use the http protocol http://my.tablotv.com/

I say usually because sometimes Safari won’t let me edit the URL.

I guess Safari recently changed behavior to auto-promote bookmarks / favorites from http to https. I can see why they do that in general, as it’s better for most users and most websites. But it breaks this app.

wysiwyggin · January 12, 2025, 10:35pm

Brave and Edge are now based on Chrome, so anything that Chrome won’t work with will likely also not work on these two browsers, either.

Like Safari, Firefox is its own type of browser. Tor and some other obscure browsers are based on Mozilla Firefox.

Cliqueofone · January 12, 2025, 11:34pm

So why does my Safari have the exact some problem as mentioned by the OP?
It certainly is not Chrome based.

Tried Firefox:
HTTPS-Only Mode Alert
Secure Site Not Available
You’ve enabled HTTPS-Only Mode for enhanced security, and a HTTPS version of my.tablotv.com is not available.
Learn More…
What could be causing this?
• Most likely, the website simply does not support HTTPS.
• It’s also possible that an attacker is involved. If you decide to visit the website, you should not enter any sensitive information like passwords, emails, or credit card details.
If you continue, HTTPS-Only Mode will be turned off temporarily for this site.

So I went the HTTP route using Firefox. .
And got this for to Tablos: A connection to your Tablo could not be established. Please check your internet connection.

I didn’t bother to find out why.

I used http://my.tablotv.com/ with DuckDuckGo.
No problem connecting to both Tablos.

Opera hung up on the HTTPS protocol.
http://my.tablotv.com automatically went to the HTTPS protocol.

SeaMonkey started off with HTTPS, but went to HTTP on its own.
No problem connecting to both Tablos.

Tor:
HTTPS-Only Mode Alert
Secure Site Not Available

You’ve enabled HTTPS-Only Mode for enhanced security, and a HTTPS version of is not available.

Learn More…
What could be causing this?

Most likely, the website simply does not support HTTPS.
It’s also possible that an attacker is involved. If you decide to visit the website, you should not enter any sensitive information like passwords, emails, or credit card details.

If you continue, HTTPS-Only Mode will be turned off temporarily for this site.

Continue to HTTP Site was selected. Arrived at the “Discover Live TV and DVR Shows on Browser”. Didn’t bother going any further.

Vivaldi: Warning about HTTPS protocol. Tried http://my.tablotv.com/. Became HTTPS on its own.

andyross · January 13, 2025, 2:38pm

In the case of Tablo, there could be an internal database to force HTTPS. There was an issue awhile ago where anything for ASUS was being converted to HTTPS. The problem is, many ASUS routers use router.asus.com for access (most also have alternate addresses, luckily.) There was a bug report, and it sounds like there is some master database that is compiled into FF and other browsers. The list comes from Google, and the entries come from companies. The fix was that Asus had their URL removed from that list.

You can check or file a bug for Firefox at Bugzilla Main Page

Lysander · January 19, 2025, 6:28pm

Same here, so has anyone got it to work with Safari?

foigus · January 20, 2025, 12:56am

This behavior looks to be triggered by the Safari 18.2 update from December 11, 2024. The behavior is discussed by Jeff Johnson here: How Safari 18.2 https upgrade works.

On my computer, to reliably get to the insecure http://my.tablotv.com in a fully-updated macOS 15.2 with Safari 18.2 (20620.1.16.11.8) when experiencing @Jack_Palevich’s original symptom (the web URL flashes rapidly as it cycles through different URLs and the web page remains blank) is to:

Interrupt the repeated page load (“View” → “Stop” or Command-Period)
Edit the URL in the address bar from https://my.tablotv.com to http://my.tablotv.com and press Return to visit the site

It might help to add a Safari bookmark for http://my.tablotv.com, since my experience with the bookmark in place is that it seems keying in my.t will cause Safari to offer a “Top Hit” of the bookmark itself:

and pressing Return allows loading the insecure version of the site (which of course is different than Jeff Johnson’s experience).

wysiwyggin · January 20, 2025, 1:07am

Just wondering. Would it help to add http://my.tablotv.com to the list of trusted sites?

foigus · January 20, 2025, 1:48am

Safari has no concept of “trusted sites”. That’s a Windows thing.

craigF · April 11, 2025, 12:59pm

The only way I have been able to get it to work in Safari is to literally paste the URL http://my.tablotv.com/ into the address bar. Setting this as a bookmark does not work as it adds the HTTPS to the URL. I now keep it in an apple notes and then just copy and paste it when I want to access Tablo through Safari

melee · April 25, 2025, 7:21pm

not true

GOT TO “F” with it, if apple can be INCONSISTENT so can you .. add an extra P to the httpp get it to error then correct it and it wlll lad, and if not go to DuckDuckGo brower it works

anyone know how to get the Recent and Errors to show back up?? I find cleaning the errors keeps it working that can ge missed rerecordings or other recording misses and errors.

it dissapered off my phone app in recent weeks and was on different browsers and not on others

Thank You

Always, Gratefully, At Your Service, With Grit Grace & Love!

lee

nls254c · April 25, 2025, 8:16pm

I just listed a fix

EVERYONE IS “F” in with us

use Duck duck go
for safari you must inturupt things

in taking trying my own soultion after posting i find Safari trys to keep your failure and not allowin you to mistype. adding an ext p to http and removing the S for security seem to create a failure and allw you to type in http:my.tablotv.com and it work

need to be on a Private windor or new window. other tabs using S seem to keep it fron working

here is what we have messing with all of us.

Empathy is the brain funciton for creating or answering any and ALL questions, be it design or fixing any problem.

Inclusion is the turing over any and all stones in search of the data to fix our issue or crate something new

Diversity logs the data, with a label, qualifiying and quantifying the data so that the problem solving addresses any and all questions and solve all the issues.

this is not happpeing today, in design or problme solving. Design is hot turing over all the issues to fix issues before they get to the consumer. THIS JUST SUCKS. A lack of ownership and a turing to the contusmer and demand they buy the new model, when old models work just fine. For SEVERAL DECADS I have YELLED AND SCREAMED, Where are THE ADULTS IN THE ROOM, as we have people not operaing and living by ethinca of doing as you wish to be treated by, or LIKE IT IS YOUR GRAND MOTHER. It is why decades ago VCR’s FLASHED THE 00:00 becuse too difficult to teach the user.

WRONG:

Tech is Zeros & Ones.. 0 or 1 Turn it on and it starts the process and each step is A PROCESS. Tech has been working from assumptions for decades where the averabe consumer needs a computer cash regeiste to tell them how much change to give.

So Tech is not doing the job of sepping though the processes and turning over the stones and walking the consumer thought each process, and CONSISTENCY in why they do, what they and how they do it. it is all simple step by step but standards need be lived and applied. It is only confusing becuase lack of claritiy from the CREATORS DESIGNERS & MAKERS, and educating the user. Is why it took humans from 500 BC to figure the earth was ROUND, 240 BC to measure the diamater of Earth and 1492 to TAKE ACTION ON IT. and SAIL THE OCEAN BLUE.

It is not so difficult folks. The math is the same today as 240 BC and we do have the ways means and methods to educatee. USE IT

Always, Gratefully, At Your Service, With Grit Grace & Love!

lee schulz