Monthly Guide Subscription

For some reason my monthly guide subscription dropped my Tablo serial number. I have restarted the subscription but still do not have it. How long does it take for the subscription to kick in?

@dmgray55 - If you hit reboot on your Tablo (just a quick press & release of the blue button in the back) it should come up for you :slight_smile:

Does not work

Update…firmware updated this morning. Now I have no monthly guide subscription even though the Web site says I do. Also am now getting 5 minutes of buffering when watching recordings. Have rebooted everything as usual. Everything on network works fine except Tablo.

@dmgray55 - Sorry to hear that. Please touch base with our support team so we can look into this for you: