I have multiple tablo servers and for years the volume was low. But only for the Roku 3(4200). Not the Roku 2 (4210) or Fire TV Stick or android phone or PC. Yet I managed to pickup the remote control and use the volume buttons - but only for the Roke 3.
But now it appears that everything seems to match (tablo and OTT volume) with the exception of hdhomerun on Fire TV Stick.
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OK - good to know.
This isn’t something we can adjust ourselves but next time we chat with our chip provider we’ll see if there’s a setting within their firmware that can be tweaked.
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So this appears to be a hardware issue. I could see how that would be a difficult one to overcome especially if it is inside of a chip.
My old Toshiba does allow me to balance video from different sources, including HDMI. But it will NOT allow me to balance audio from different sources.
Just talked to Tablo Tech Support - I also requested a ‘volume boost’ as my Table Dual (newer one) has a much lower volume on Live TV AND Recorded shows as compared to other sources. They basically confirmed what everyone has been saying - it’s a hardware setting and Tablo chose the lower setting. They offered that they could double the volume on the units, but they chose not to ‘blast users eardrums’ - however, it would be nice if they offered a software option for folks that wanted to BOOST THE VOLUME. Wonder if that is possible???
No sound is what happens when I switch it to Surround Sound - a message pops up that says ‘No Surround Sound device connected to Roku’ … so I have to vote for High/Low setting in software update.
What is your Roku connected to? Make and model of the HDTV? Almost all HDTVs support AC3 (surround sound) over HDMI. Your Audio settings on the Roku likely just aren’t correct.
A Samsung 50" 4K Smart TV (UN50MU6300F) - purchased last spring - so it’s pretty new and I just got a new Roku Premier(4K) today. Previous Roku hooked to the TV was a 1 yr old Roku Express. I never tried the Surround Sound option cause I don’t have surround sound.
Also have a Sammy 50" 4K. Just got Roku Ultra for that TV and moved the Streaming Stick+ to the bedroom. Upon setup, the Ultra (under Display Type) was telling me it couldn’t do 4K because it was only showing HDCP 1.4 or something. My old “high speed” HDMI cable was apparently not high speed enough. Make sure you have an HDMI cable that passes all of the correct signaling. It should be certified for HDCP 2.2.
Ideally I think it’s 4K@60Hz, 18Gbps (not 10.2), HDR, HDCP 2.2 and I think Mine is YUV 4:4:4
Bought a new cable (actually 2 of them, 6 footers, from Amazon for $12) and everything basically fixed itself.
Aha … I will check that (the HDMI cable) … I just used my old one - don’t know if it is 4K HDMI cable … I would guess the one that Roku supplied with the unit IS up to spec? If not, I can get one from Amazon. Can you send the link to the one you got and DOES work correctly (6’ would be the length I would need too) . Thanks !!!
Those are the ones I got. I have older ones with similar braided sheaths and these are far more flexible than those older ones. I also have some super thin cables I got from MonoPrice with Redmere technology for the longer runs (I think I used a 15 ft cable from the TV ARC to the A/V receiver)
But the linked ones appear to be good build quality and they work great.
I have surround sound enabled and the Tablo volume is still considerably lower than other sources. I understand that Tablo doesn’t want to startle people/wake up babies with a higher than normal volume. However, I’m still getting startled with a high volume with this current setting when I watch something after using Tablo.
I’ve now had my Tablo for less than 24hrs and am pretty disappointed in the audio coming out of it. Even when recording with 5.1, the audio levels are consistently 10dB lower than OTA broadcasts not through the Tablo, or any other audio source (essentially anything else my phone, or nvidia sheild can play). Even when the raw file is ripped off the tablo with available opensource software, its low. Its not anyones playback devices that are a problem, its the tablo itself.