Live TV stops playing at same time recording ends

Sorry if this has been brought up or discussed.

I’m not sure if anyone else has experienced this. But while watching a live show while that same show happens to be recording, it stops playing at 5 minutes after the hour right when the recording stops. This is really frustrating when we are watching our normal evening shows, sometimes there may be 3 setup to record in a row and even though we are watching it live, we get kicked out and miss about 15-30 seconds.

I’m running a roku streaming stick. Everything else seems to be working just fine other than the buffering issues that appear to be typical of the device.

Has this been seen before? Any fix in sight?

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@angelosc Sorry, I’m not quite sure I understand. Just to confirm: is the recording ‘full’, or is it also missing some of the airing? Does this only happen when you’re actively watching something live while it’s recording?

I am pretty sure this has been an issue before, just with the Roku.   I am doing some experimentation on my own.


Test 1: Set one show to record and then watch it live on the Roku.  Result: the next show on that channel continued to play with no problems after the first one ended.

Test 2: Set back to back shows to record and watch that channel live on the Roku.  Result: Right at 3 PM (when the first show ended), the Roku quit displaying the channel and went back to the liveTV selection screen.

I have the 2 Tuner and a Roku3.  But I bet it happens with the 4-tuner as well.

Test 3: Show from 3-3:30 is recording on one channel.  Roku is watching that channel live.  I have a 3:30-4:00 show scheduled on another channel.


Check back around 3:30 for the results. 

It’s now 3:35 CST…   :wink:

This time it waited till 3:36 to disconnect and go back to the menu.


I don’t know if it was related or not, but right at 3:30, I had two “loading…please wait” messages pop up a few seconds from each other, but it went back to normal after that.

Thanks for the testing! Mine just did it again just now at 9:06. The recordings don’t seem to be affected. It only affects the live TV experience.

Is this a roku problem in general or just the roku stick?

Over the weekend I will do a few tests on our iPads to see if we have any similar issues.

It’s a Roku problem in general.  I have the Roku3 and this happens.  


I am almost positive this doesn’t happen on any other platform.

I just checked my recording schedule to see what my scenario was. I had the same as in “test2” that you did.

@snowcat You’ve provided some great feedback here - we’ll test this in the office.

Glad to help!

Thanks!!

Hi, I just saw noticed this happening again. I am pretty sure this went away, but I can’t say this was the first time since last year.

My question is when a recording is happening on a channel using a tuner and then that channel wants to be watched live… What tuner is used? The same one as the one doing recording or is a separate tuner?

I feel that it should be a separate tuner or maybe have this be an option in settings to use the same or different. With us having a 4 tuner odds are pretty slim that all will be needed at a the same time.

I am experiencing the same problem with my 4 tuner Tablo and am using Roku 2’s and 3’s. Live programming stops 6-9 minutes after a recording on the same channel has ended. Pop-up window informs me that the “Program ended “x” minutes ago” with the option button of “Don’t Record Episode”. This occurs when no other tv’s are in use or other recordings scheduled, i.e, the number of tuners are not maxed out. Hitting the Play button on the Roku remote does NOT close the window to continue watching Live TV. Have to use the Back button to go back to the program schedule grid and re-select the TV program, and then select the Watch button to get back to the Live TV program.

This happens a lot on my setup as well - very frustrating. @TabloSupport mentioned they’ll test this in office - any word on that? For reference, I’m having the same problem (with Tablo 4 tuner/Roku 3 setup):

Problem: Live TV playback stops 5 to 10 minutes after a show ends (meaning we’re 5 to 10 minutes into the next show when it suddenly gets interruped - very frustrating).

Desired Behavior: Live TV should play indefinitely (or until I stop paying the power bill).

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Any update on this issue?

I see this on my Apple TV. If I am watching a show that is recording. As soon as it stops, I get thrown back to the guide.

Is this possibly the tuner being released once the recording is done. I’ll see if this happens if I am recording a show on one channel and watching something else ona different channel.

See if the same behavior happens.

Running 4 tuner with current firmware.

This happened again tonight. Watching fox and I got bounced to the guide when a recording finished.

Was the show that was recording on Fox?

No but I believe there Wawa’s at least 1 show recording at the time.

I have seen when watching a show that was recording. And when the recording stopped. I woiuld get bounc d back to the guide.

I just figured a tuner was getting released and that was/is causing the issue.