As the original poster who started this thread in February, I will offer my concluding remarks below:
Four years of ownership of Tablo, combined with huge amounts of wasted time along with hundreds of posts on this and other forums with very little satisfaction have made it perfectly clear. This product is seriously flawed, made much worse by an overly ambitious management decision to add new features and support new platforms rather than deliver solid reliable service. Poor software testing, and very marginal design and coding show up all over the place.
I bought two Tablos, so as to ensure that at least one of them would successfully record the program I want to watch. Tonight, despite programming each Tablo to record “Jeopardy“, my and my wife’s favorite show, neither Tablo recorded the show. One unit is running version .16 firmware, the other running version .18. Given the continuing frustration, I have recently replaced, without any improvements whatsoever, Western Digital Elements disk drives (twice) along with new power adapters, which also made no improvement.
I have deliberately avoided posting here after each of my frustrating experiences, since I am tired of unproductive complaining, and highly doubt it will make a difference.
After four years, I can only respond to the latest .20 announcement with extreme skepticism. I have yet to see a single firmware update which merely fix things without breaking others. My current plan is to consider this post to be my last. I have been doing home video recording since 1969, just about 50 years (starting with the Sony half inch reel to reel deck), along with over the air TV for 60 years or longer, and I have never wasted so many hours dealing with such an unreliable product. Enough !!