iPhone not able to connect outside home

Support & Troubleshooting
1

When on Cellular LTE through AT&T and Wifi:

My iPhone is working great in my home but the html5 interface seems to work only once out of every 10 times I try to use it when I am out of my home. It generally just stays at the Connecting… message then the Retrying in 5 seconds message.  In each case I’ve confirmed that I can pull up my tablo at port 31880 and that I can stream directly from it. 

Is this a known issue? If I can do to help get it resolved such as console output and debugging just let me know. 
2

@Davidvr - I had my iPhone on Tablo Connect this morning so that’s not expected behaviour.


Have you tried hitting ‘cancel’ on the ‘retrying’ message and starting again? 
3

That does work most of the time but not every time every time. 

4

Thanks David - We’ll take a look at this. 

5