Iphone can't format external 4th gen HD

Support & Troubleshooting
1

Using IOS 17.7.1 on iPhone SE 2022 (3rd gen) , Tablo App 1.4.6(16), Tablo firmware 2.252.

I attached an external HD. Launched the iPhone app. Selected tools. The HD is recognized. Says it needs formatting. There is a button: “Format”. Nothing happens when pressing. NOTHING.

So I formatted the drive EX4 on my computer. Still the same.

Powered up my Android phone. Loaded the Tablo App. The “Format” button does popup a window to confirm. Seconds later the disk is formated and recording now are stored there.

Tablo needs to fix the iPhone app.

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2

Good catch. Hopefully @TabloTV and @TabloEngineering can get this taken care of.

3

Indeed, this is a good catch, and we’ve reproduced the issue at Tablo HQ. Look for a fix in an upcoming update soon.

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