iOS app 1.6.2 and iOS 9.0.1 issue

My wife recently updated the tablo app on her iPad Mini 4 running iOS 9.0.1. It was the september '18 release v1.6.2. Since then, she is presented with a blank white screen with the narrow blue header bar at the top, and nothing else. No selection screen for tablos, no recorded shows. I can leave it on for many minutes and it never does anything else. I have tried deleting the app, restarting and then reinstalling twice, to no improvement. Given the slow release cycle of the iOS app, does anyone have any suggestions? Updating her version of iOS isn’t going to happen, she has a number of apps that would no longer work if she were to go to iOS 12.

2 posts were merged into an existing topic: iPad 2 app no longer working