Important notice from Roku about your new Roku 4 player

Off Topic
1

Just received the following email from Roku. Anyone have any details?

Dear Roku customer,
Thank you for your recent purchase of a Roku 4, the newest addition to our line of streaming players. We are getting in touch after discovering a manufacturing glitch with a small number of Roku 4 players. We identified your Roku 4 player as potentially among this group, and as a result would like to replace it to avoid any potential issues that would impact your use and enjoyment.

In the next few days we will ship out a new Roku 4 player and a return label for the one you have. We ask that you return your current Roku 4 player as soon as you receive our package.

Requested action:

  • Please reply to this email with your full name and current shipping address including zip code, which will be used to ship the new Roku 4 player.

We apologize for the inconvenience, and appreciate your assistance in helping ensure you have the best possible streaming experience.

Thank you and happy streaming,

Roku

2

Well that is certainly interesting. They don’t say anything about what is actually wrong, and are automatically sending a new one.
Did you purchase yours directly from Roku? I bought mine on Amazon and wonder if I’ll get a similar email or if mine is supposedly good…

3

Directly from Roku.

4

Nice. Did you have the noisy fan problem? I’m wondering if they narrowed it down to a certain sequence of serial numbers.

5

Other than the Tablo app, I haven’t had any problems with it that I know of.