How long should an initial channel scan take?

Support & Troubleshooting
1

I have an indoor OTA antenna that was connected directly to my TV with reception of 23 channels in the area.  It works great.  I am approximately 6 miles away from the broadcast centers for the major networks in my area.  It is a simple Amazon Basics Regular performance antenna.  I have no large obstructions, no large buildings blocking any signals.  It took about 10 minutes for the channel scan on my television.

I just received my dual-tuner Tablo earlier today (model # SPVR2-01-NA).  I connected the same antenna to that Tablo.  I am in the process of running the setup through the browser on my Windows 8 PC. 

35 minutes after initiating the channel scan through the setup, it still hasn't found any channels showing the 'The channel scan is in progress: Found 0 channels. (0 / 0)' message.  Is this normal? 

I am using internet explorer 11 build 11.0.9600.17207 on Windows 8.1 for the setup.

Can anyone offer any assistance?

2

Use Chrome. IE does not work at all with the Tablo.

Channel scan should take about 1 minute.

3

I didn't have chrome so I used firefox and it works like a charm.  Thanks snowcat!!!

4

Glad to help. IE support should happen eventually, but use other browsers for now.

5

I must add that the controls for live tv and playback don’t display on Firefox.  I installed Chrome yesterday for the full experience.

6

I just ran a channel scan and after 1 hour of getting nothing,  I refreshed my Chrome browser. This brought me back to the setup beginning where I re-entered my postal code and re-started the scan. It then took a couple of minutes to find 26 of 69 channels. Go figure!