Having issues with buffering while watching recorded shows

I am having constant issues with my recorded shows and watching live tv. I have:

  • Tablo hard wired to the router
  • set my recorded settings to 720
  • only 10% filled in my 1TB hard drive
  • only use with one device connected

I dont understand why the shows are taking so long to buffer. It’s extremely painful and I’m tired of waiting. Please help because I am wanting to return this thing! I have had it for about 4 months, and some shows are fine while others take a really long time. Recorded sports games are the worst and they are also unstable watching live. Please help!

  1. What is the make and model of your router?
  2. Is your playback device a Roku? And if so, what model?
  3. Is your Roku connected via WiFi to your router?

Thanks for the quick response.

I have an Ewire 3800hvg- b.

I don’t have Roku, but all iOS. (iPad 4 and iPhone 6 Plus).

How are you playing it on the TV then? Apple TV?

I have discovered your issue, that modem / router combo you have has only Wireless G for its WiFi.

That is way too slow for HD streaming. You need a router with at least Wireless N.

See manual to see its only Wireless G
http://www.2wire.com/pages/pdfs/5100-000383-000_2W_Rev_B_0107.pdf

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That’s really interesting. Thank you so much for your help! I will reach out to ATT to have them switch out my router. I’m hoping that will take care of the issue. I do like Tablo, the iOS interface, and the service. Thanks again and will reach out of I have further issues.

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They may not replace your modem for free. Plus the one they give you even if it’s Wireless N may not be good for WiFi - not all routers are made equally. Hence why one may cost $20 and another $200.

If you want any suggestions of a good standalone router to get, let us know. How big is the house you’re trying to cover with WiFi?

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Also see if there is a buy vs rent option for the modem/router. Rental is generally way overpriced. Many ISP’s charge $8-$10 per month for a modem/router that only costs $80-$100 if you were to buy it outright. You easily exceed the actual cost of the modem/router in less than a year of rent. You also may have a choice of a better one if you buy your own.

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I appreciate that. Do you have a recommendation on a router, one that would last me several years? I’m a value guy and would rather buy than rent. Also, how often would you have to buy a new one to keep up with technology?

Besides Tablo, all of our current wireless needs are met (Netflix, Internet, etc…). Thanks in advance

TP-Link Archer C7, or if you’re on a budget, the TP-Link TL-WDR3600. Your best bet is the Archer C7 to not have any issues. I have the TL-WDR3600 and love it, but I am covering a small WiFi area with it.

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I’m having this same issue @Fceball I tried watching an NFL game yesterday that was being recorded. Constant buffering. And I mean constant, wouldn’t stop.

Similar setup.

  • Hardwired Tablo
  • 720 quality
  • 50% filled of 2 TB drive
  • 1 device playing back
  • Trying to watch on Nexus Player connected over wifi (2.4 GHz)
  • Linksys WRT1900AC

I am assuming you are using a modem/router combo provided by the ISP. You have two option. You can go with another combo in which case your ISP should have a list of supported modem/routers. It may even just be one.

Your other option is to set your current modem/router to bridge mode and purchase a separate wireless router. This offers the greatest flexibility, but also requires a moderate level of home networking knowledge. You could also just disable the WiFi in your current modem/router and add a WiFi router as an access point. Both ways work, but the bridge mode is cleaner and allows some of the advanced options in modern routers to work better.

Which you choose will depend on your comfort level. The Modem/Router option will be the easiest if you don’t want to learn about all this stuff. If you go that route I expect your ISP will have one with at least N wireless, and maybe AC too (currently the fastest). What you have now is G which is very outdated.

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Key point is if you do not use bridge mode on your modem + router combo you are engaging in Double NAT, which is essentially a router behind a router and you will not be able to setup the port forwarding properly to get Tablo Connect (aka remote viewing) to work properly.

Bridge mode turns your modem + router into only a modem and turns off all the routing features including the WiFi.

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Thank you all for all your help. This community is great. I had an ATT tech come out and swap my router and Tablo streaming seems to work fine. They only gave me an N since they are just beginning to implement AC.

FYI, they told me if I got my own router I would still need to bridge to their modem since that is what interprets their signal. ( Thus still pay equipment fee). Either way I’m happy Tablo is working now and really thankful you guys are so knowledgable!!

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Usually, ISP routers are rather weak when it comes to WIFI and features. I have ATT and I only use the ISP router for WAN access, ISP logon, and DHCP - the ISP router WIFI is disabled. I have a netgear 4300 as a LAN router. WIFI and all other ethernet connection go through it.

Most routers support router behind router configuration as part of automatic configuration. In my case netgear connected to ISP router. Since the ISP logon as well as DHCP is still in the ISP router I would not consider this to be a bridge configuration.

If the ISP logon and DHCP were in the netgear router then the ISP router would need to be in bridge mode. And many ISP routers don’t handle that very well if at all.

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