I’m asking for them to simply acknowledge the issue and state that it is being looked at. Is that too much to ask? I currently have several tickets open for issues and all have been ignored for months with no follow up. Customer support is everything for a product and unless you are talking Apple TV app or Nexus player around here you get jack squat for support! Also as stated since we have no access to the guide data provider all issues about such data are to be presented through the Tablo folks.
Just like here:
and with others…