I already submitted this to Tablo support, but thought someone here might have some ideas too…
I hadn’t used Tablo for a couple of days. Now, the guide grid is not loading at all via iPhone or browsers. It is partially loading via AppleTV.
I have tried multiple devices and different browsers. I have also disconnected and reconnected to the Tablo within the browsers. Further, I have tried to manually update the guide data and have even power-cycled the Tablo/hard drive.
Thoughts?
Thank you, John
This happens to me all the time. figured it was just a bug.
Some progress…
I was advised by Tablo to completely disconnect my browser and iPhone from the Tablo, then reconnect. It took a few tries, but it seems to have worked and I have guide data back.
However, on the browser and iPhone I no longer see recordings. I do see the recordings via my AppleTV.
After several emails back and forth, Tech Support had to remotely access my Tablo. They found that the database was corrupt, and I had to do a factory reset. But all seems fine following the reset.