Green flashing when playing from phone

Did the work around work for you? I assume so.

It has now been 30 DAYS since original poster and 20 DAYS since I (NOT @TabloSupport) posted a work around. PLEASE CONTACT SAMSUNG and see what they changed to break Tablo.

NEXT POST FROM ME IN 15 DAYS unless it is fixed by then.

I assume the problem is limited to the Samsung phones.

I have a Nexus 6P 64G on T-Mobile and am not experiencing these problems.

Chas

As far as we know, this problem only happens on the Galaxy S7 and S7 Edge with the latest update. So far only Tmobile and Sprint users have verified the issue, but it’s likely that AT&T and Verizon S7/S7E users will have the same experience once the patches/updates roll out by their carrier.

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I’ve got a feeling that if we were to root the phone, and install another Android without the dreaded Samsung TouchWiz, that the problem will go away. I hope AT&T and Verizon hurry up and roll out the updates so we’ll have more people asking for the fix.

UPDATE: Contacted Samsung (I thought I would share this)

Chat InformationPlease wait for a Samsung Agent to respond.

Chat InformationYou are now chatting with ‘Navya N’. The reference number for this chat is 4311144236. There will be a brief survey at the end of our chat to share feedback on my performance today.

Navya N: Hi, thank you for reaching out to Samsung Technical Support. How may I assist you?

Visitor: With the not the last update, but the one prior to that pushed by T-Mobile, SOMETHING that was changed in TouchWiz BROKE by Tablo app. It has been over 30 days since I notified Tablo dev

Navya N: Hi.

Navya N: It must be very inconvenient for you when the Touchwiz changed.

Visitor: So far the problem only affects T-mobile and Sprint, but I am POSITIVE that the SAMSUNG UPDATE will break it on Verizon and AT&T as well once it is pushed

Navya N: Let us work together to isolate the issue.

Visitor: dailymotion, Youtube, Netflix, other streaming all work. Only Tablo broke

Navya N: Thank you for the information.

Navya N: Before I assist you, Shall I ask you few questions to identify the root cause of the issue?

Visitor: Tablo is a DVR for OTA and it streams to devices. It works with my Nexus 9. It only breaks for SAMSUNG S7/S7 EDGE

Navya N: It must be very inconvinet for you. Let us quickly look in to the issue.

Navya N: Inconvenient*

Navya N: Let me know the Model number of your phone?You can find it on the rear panel of the phone or you can find under Settings>>About phone>>status.

Visitor: SM-*not posting

Navya N: Thank you for the model number.

Navya N: Have you tried to un install the app and re installed the Tablo app?

Visitor: I do have a 200gb sandisk sd installed

Visitor: I’ve uninstalled and reinstalled several times, as have other users. Go to community.tabloty.com and search for flashing green

Navya N: Okay. Have you contacted the Tablo app developers and checked if the app is compatible to your phone software or not?

Visitor: it worked prior to the last Samsung update

Navya N: Thank you for the information.

Navya N: Let us perform together some troubleshooting steps to isolate the issue.

Navya N: I will walk you through the steps.

Navya N: We can try to isolate the issue if it is not isolated we will go with other options to isolate the issue.

Visitor: if it helps you any, I enabled developer options and when I click on Disable Hardware Overlays, then the Tablo app works!

Visitor: google flashing green samsung and you’ll find a bunch

Navya N: Is it working fine after disabling Hardware Overlays in Developer Options?

Visitor: does that give you any clue

Visitor: yes it does

Navya N: This could be an issue with the particular application after the latest software update and thanks for alerting us regarding the issue.

Navya N: We will forward the issue to the concerned department to get it fixed.

Visitor: Thank you

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Sounds like you were talking with a robot.
They are fairly common these days with contact centers. I’ve sat through a vendor presentation or two. The more expensive ones can almost pass as human.

To confirm: this issue is also present on AT&T S7 Edge phones.
Mine started having this problem after the update about three weeks ago. I had been reading this thread but procrastinated in creating an account.

The wife has a Galaxy S5, also AT&T, no issues with the Tablo app in this phone.

Update: interestingly when using the Tablo channel on my Plex server on S7 Edge, the screen will flicker green a couple of times and then it will stabilize. If I skip ahead or pause, the screen will go all green, flicker after it has buffered and stabilize again. I’m assuming that’s because of the transcoding done by Plex. Viewing the same recordings (or live TV) directly on the Tablo app still flickers green constantly.

When using Chrome on the S7 Edge to view Tablo via my.tablo.com, the screen doesn’t flash green.

Other apps also do not have problems with playing video. This includes Netflix, Hulu, Plex, Amazon video, YouTube, Sling, and VLC (with and without the hardware acceleration option turned on).

Of all the video viewing apps on my phone, Tablo seems to be the only one having trouble, and it started with the last phone update.

S7 Edge on T-Mobile & same story here. I use a ton of apps & only Tablo’s has this issue.

Oddly tho, I can cast the whole screen to chromecast while it’s flashing green & it’s fine on chromecast. It’s also the only way I’ve found to cast to chromcast too.

Mine doesn’t do anything on chrome but plays perfect using Internet, without the work around. @TabloTV does this give additional ideas? Maybe the browser include in the app build.

Someone asked about flashing green when using Tablo in a FB group, and I told them it is a known problem with Galaxy S7 and S7 Edge. I mentioned developer options and also mentioned community.tablotv.com.

Can Confirm, Verizon S7edge update ran last night now green flashing screen

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Follow the work around I posted to continue to be able to watch without green. All major carriers in US now have the problem.

And the silence from @TabloTV continues :frowning:

Thanks Beastman the developer-overlay fixed the issue

This was posted in my topic about chromecast incase no one saw it. So looks like they will be/are working on the android app. I’m sure that’ll include this overlay issue. :slight_smile:

I’m not so sure since I have Android beta as well as beta on Tablo and have the problem but would welcome the fix if it happens :smile:

Well they said “will be” so… I’m hoping it’s new fixes. Having both chromecast & the android app as my only way to watch content, both being broken is crazy annoying! At least the android part has a work around.

Did you try go ogling casting problems? That’s how I found developer options and work around. Never heard of them before.

Yuppers. They all drank the koolaid & suggest you buy a Nexus Player as the solution.