UPDATE: Contacted Samsung (I thought I would share this)
Chat InformationPlease wait for a Samsung Agent to respond.
Chat InformationYou are now chatting with ‘Navya N’. The reference number for this chat is 4311144236. There will be a brief survey at the end of our chat to share feedback on my performance today.
Navya N: Hi, thank you for reaching out to Samsung Technical Support. How may I assist you?
Visitor: With the not the last update, but the one prior to that pushed by T-Mobile, SOMETHING that was changed in TouchWiz BROKE by Tablo app. It has been over 30 days since I notified Tablo dev
Navya N: Hi.
Navya N: It must be very inconvenient for you when the Touchwiz changed.
Visitor: So far the problem only affects T-mobile and Sprint, but I am POSITIVE that the SAMSUNG UPDATE will break it on Verizon and AT&T as well once it is pushed
Navya N: Let us work together to isolate the issue.
Visitor: dailymotion, Youtube, Netflix, other streaming all work. Only Tablo broke
Navya N: Thank you for the information.
Navya N: Before I assist you, Shall I ask you few questions to identify the root cause of the issue?
Visitor: Tablo is a DVR for OTA and it streams to devices. It works with my Nexus 9. It only breaks for SAMSUNG S7/S7 EDGE
Navya N: It must be very inconvinet for you. Let us quickly look in to the issue.
Navya N: Inconvenient*
Navya N: Let me know the Model number of your phone?You can find it on the rear panel of the phone or you can find under Settings>>About phone>>status.
Visitor: SM-*not posting
Navya N: Thank you for the model number.
Navya N: Have you tried to un install the app and re installed the Tablo app?
Visitor: I do have a 200gb sandisk sd installed
Visitor: I’ve uninstalled and reinstalled several times, as have other users. Go to community.tabloty.com and search for flashing green
Navya N: Okay. Have you contacted the Tablo app developers and checked if the app is compatible to your phone software or not?
Visitor: it worked prior to the last Samsung update
Navya N: Thank you for the information.
Navya N: Let us perform together some troubleshooting steps to isolate the issue.
Navya N: I will walk you through the steps.
Navya N: We can try to isolate the issue if it is not isolated we will go with other options to isolate the issue.
Visitor: if it helps you any, I enabled developer options and when I click on Disable Hardware Overlays, then the Tablo app works!
Visitor: google flashing green samsung and you’ll find a bunch
Navya N: Is it working fine after disabling Hardware Overlays in Developer Options?
Visitor: does that give you any clue
Visitor: yes it does
Navya N: This could be an issue with the particular application after the latest software update and thanks for alerting us regarding the issue.
Navya N: We will forward the issue to the concerned department to get it fixed.
Visitor: Thank you