Galaxy S 5 problems with app

Wondering if you have a Galaxy S25 that is working with the app. I am trying to get the app set up and the tech wants me to use another phone, which I do not have. Live by myself. Since I think this phone is relatively new, wondered if anyone successfully uses this phone with the app.

My S25+ works fine with the app.

Hi @Pauline ,

We’ve escalated your ticket. Somone should get back to you soon.