From Hard Drive to Cloud DVR?

I have a Tablo Dual Lite, and have been using it with an external hard drive. My hard drive recently died, so I wanted to switch over to the Cloud DVR service. I subscribed and paid my $4.99 for the month, but I can’t get my Tablo to connect to the cloud. It just tells me there is no storage connected.

How can I go from hard drive to cloud?

It sounds like you may not have opted in to the Cloud DVR yet. Try heading over to the Tablo web app at, and navigate to Settings > Manage Subscription > Start Cloud DVR trial.

If this doesn’t do the trick, send our support team a ticket and we’ll get this fixed up for you.

It says “Available.” I entered a ticket.