FOX comes in via Antenna Not via Tablo

Only after I remove the coax cable from Tablo and screw in directly into my TV then rescan the channels are we able to watch the FOX channel. On Tablotv’s website it shows all green for being able to watch FOX via Tablo, however it doesn’t show up after I scan and add to the channel lineup. Any suggestions? TY, Marla

After a channel scan of the Tablo, make certain all channels you want to watch have a check mark in the box next to the channel. Then add channels to the Guide.