In an effort to find a solution to the constant problems I’ve had lately with this device missing recordings and then chopping some recordings off after only a few minutes, I have formatted the HDD.
BUT, it still shows all the previous recordings. Why? Is there a way to clean this up?
Did you factory reset the Tablo to clear the internal DB?
No, but that will also wipe out all my schedules and everything too. I just want all my recordings deleted.
Ok, I did a full reset, setup my channels and everything and then plugged in the HDD.
…of course, when you try to play any of the recordings now, it just says “play error”.
Can support chime in here and let me know how to fix this?
How about your factory reset it with the hard drive plugged in to the Tablo? This way it can properly initialize the drive.
There are no shortcuts with Tablo. Once you do a factory reset, you’ll need to wait 24hrs for the device to cleanup it’s “database” before the recordings are cleaned up and before you can readd schedules. Just let the device sit. If you must (watch the grass grow) keep checking the free space listed under settings to see it progress.
I can’t even begin to explain why this needs to take this long… But it does with Tablo.
Also, don’t trust any of the client apps. Uninstall/reinstall if you can and clear out your chrome browser cache. This will reinitialize the synch process and bring the distributed databases all back in synch. Basically, if the full synch process doesn’t happen on each app… Don’t trust that app.
All this hassle sure makes a shortcut sound nice. @belgiangenius I’m bummed your attempt to just format the drive didn’t work. I guess this just confirms the Tablo “database” isn’t stored on the hard drive.
So if you do a factory reset, you also lose a days worth of Tablo functionality as well.
@Thumbs @belgiangenius @theuser86
Thanks. I got this straightened out. Had to clear caches on computers too.