My dual tuner from May 2014 updated fine.
Well that kills that theory. 
Seems weird that some people have issues and other donāt.
Maybe the ones that had it go south, itās something like what MsMetaP found to be the culprit.
In any case ā¦ I hope the guys that got bricked get it all worked out ā¦ soon.
Thereās the value in using the rippers to export the shows. Iāve backed up all my shows in anticipation of this upgrade (havenāt gotten it yet).
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So what happened here? Is it safe to update? Anyoneās Tablo still unresponsive?
Not sure if itās safe or not. I have not received an option to upgrade yet. Like one member has mentioned that Tablo may have pulled the firmware for now.
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Iām having the EXACT same problems.
Same problem- Solid blue light and Iām a fish out of water. I also noticed that the green light by the network connection is flashing very quickly. My family will have a FIT; please try to resolve ASAP.
Update 11/9/16- Still not working, but quite happy with the communication from David in the support department and I fully expect to remain a Tablo fan!
As I posted earlier, mine updated with no problems ā¦ but in the future Iāll not be so quick to do an update until itās been proven over more time and with everybody.
Iād add that the under $30 delivered HW180STB is a very good back-up, and actually has better picture quality, but itās certainly no Tablo in the features/functions department.
But, itāll at least get you back up on one TV, for times that your Tablo might not be cooperating, and is handy to have if you want the best picture quality and digital 5.1 audio via itās HDMI port ā¦ in a single tuner DVR that can use flash drives.
Amazon has it here: https://www.amazon.com/Mediasonic-Homeworx-HW180STB-Converter-Recording/dp/B00IYETYX8/ref=sr_1_1?ie=UTF8&qid=1478543994&sr=8-1&keywords=HW180STB
Once again, I hope Tablo gets you guys back to proper operation soon.
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Ditto, I like having an inexpensive, secondary DVR as backup even if just for a day or two should the primary DVR cop out and have to be restored.
We even use the secondary DVR to ensure a much wanted show gets recorded on both DVRs. This way if one misses it for some reason, chances are good the second one will pick it up. Typically what we do is schedule a recording on both DVRs but at different times (if multiple showings are available for that channel).
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Iām still hoping for a phone call or email from technical support. I purchased my Tablo 4 in June 2015 so the hardware shouldnāt be an issue.
When I say it isnāt working properly I mean that the guide no longer works which means the scheduling, recording options and the app no longer work. Tablo also no longer displays my previous schedules and recordings although it shows the space is still in use on my hard drive. Running check for updates confirms I am using version 2.2.12.
If anyone out there has found a way to resolve this I would appreciate knowing how you did it. thnx
Open a Support Ticket and have Tablo Support looks at your logs. Sounds like the database may be corrupt if you canāt see anything.
You didnāt attempt to factory reset your Tablo after updating did you?
That was me, and when I used the web client just now (literally just now) the firmware update message was back!
Still not installing it though.
-Dan
I still hasnāt got mine yet. But even so, Iāll still hold off for a little longer.
Support ran a diagnostic and confirmed my database was corrupted. After running the factory reset we are back in business.
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Did you lose all of your recordings? Did you have reset your recording schedules?
Update: Iām still living with a brick of a Tablo and my support ticket has gone unanswered for two days. The last correspondence stated they will ship a replacement in exchange for mine to try and determine what happened.
Hey!
@Mick Your replacement should be arriving today 
weāve sent over tracking details.
Weāre able to quickly identify if your Tablo is having the same issue as @Mickās - this has turned out to be very rare - most of these instances were quickly fixed.
If anyoneās having any issues and you havenāt contacted our support team, we recommend you do this ASAP, so that we can work together to get things up and running 
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Thank you - can you please verify the tracking number though - the one I was given shows a different destination than where I live
Thank you!!
Unfortunately running a factory reset means losing the recordings along with having to recreate the recording schedules. A number of other users kindly forwarded links to software apps that would have allowed us to save things however we had a very large amount of data which would have required purchasing another storage drive and I opted not to.
Received a replacement Tablo today - all is well with my world again. A sincere thank you to support for sending a replacement!
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